SMB Agency Partner Manager - DACH Market
TikTokJobsCloseBy Editorial Insights
TikTok is hiring an Agency Partner Manager for the SMB team focused on the DACH market, joining as a full-time onsite role in Hamburg. You'll drive revenue growth and long-term partnerships with SMB agencies by delivering consultative guidance, scalable sales propositions, and hands-on coaching to optimize TikTok campaigns. The role demands a digital advertising background, strong stakeholder management, and comfort operating in a one-to-many structure, plus a growth mindset that embraces change and collaboration across cross-functional teams. To apply, showcase measurable wins with SMB agencies, experience educating partners, and your ability to translate product capabilities into scalable programs. Highlight regional experience in DACH and fluency in relevant markets.
TikTok's SMB (Small and Medium size Business) team aims to help businesses, agencies and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have tailored tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.
We're looking for a dynamic, passionate Agency Partner Manager with a digital advertising background to join our growing Agency team. You will be a crucial member of a growing team that will partner with SMB agencies in a one-to-many structure with the goal of driving revenue, agency education and long term relationships. This position requires exceptional consultative sales, coaching, and a passion for client service/partnerships to drive long-term growth. Our ideal candidate will have the ability to thrive in a dynamic work environment, a passion for growing revenue, and desire to help shape and scale solutions to support and grow SMB agencies in the DACH market.
1. Raise the bar - Be results focused, grow revenue, educate and lead strategic conversations with SMB agencies in the Spanish market. Identify and create compelling sales propositions using internal and external data for agencies in specific regions, industries or objectives that can be pitched at scale with minimal customization.
2. Make your own discoveries - Grow a deep understanding of TikTok's products, processes and tools. Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve agency issues.
3. Assume ownership - Work with small and medium sized agencies to optimize and improve the performance of their TikTok campaigns and identify programmatic ways to do this at scale.
4. Embrace change as an opportunity - have a growth mindset: learning when you don't understand, accept challenges, solutions-oriented feedback; viewing uncertainty as an opportunity to thrive.
5. Collaboration creates value - Seek to support new team members as they learn about our products and processes. Share your knowledge and empower your peers. Liaise with cross-functional teams on structuring and executing operational and strategic initiatives.