Social Media Coordinator / Manager

JobsCloseBy Editorial Insights

Lovehoney in Zürich seeks a Social Media Coordinator/Manager to run social across Instagram, TikTok and Facebook, build a calendar, grow community engagement, stay ahead of trends, and report performance. You will partner with the Amorana team, blending storytelling with data to drive reach and sentiment in a retail environment. The ideal candidate has proven channel management, native content creation, familiarity with tools like Hootsuite or Meta Business Suite, basic video and design skills, and a collaborative, organized approach across Product, Sales and Support. Tips: tailor your CV to show measurable results, provide a portfolio of visuals and short videos, highlight cross functional projects. Apply via Lovehoney careers page; process includes an AI task and interviews.

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Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience.
At Lovehoney, we employ over 800 passionate and progressive individuals across 9 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives.
Join us at Lovehoney, where pleasure combines with creativity, data, and innovation!
We are currently looking for a Social Media Coordinator / Manager who will be integral to driving high-level performance across Lovehoney Group. Partnering directly with the Amorana Team, your focus will be on growing our digital presence and community engagement. In this role, you will combine your appreciation for community building with your capacity for creative storytelling and content production. You will develop skills crucial to advancing in a competitive, fast-paced retail sector, all within a company that prizes dedication and results.

What you will do

• End-to-End Platform Management: Oversee all social channels, ensuring a consistent brand voice, quality, and posting cadence across platforms like Instagram, TikTok, and Facebook.
• Content Creation & Planning: Develop and execute a dynamic social content calendar featuring engaging visuals, short-form videos (Reels/TikToks), and compelling copy.
• Community Engagement: Actively manage our community by responding to messages and comments, fostering positive customer connections and monitoring brand sentiment.
• Trend Monitoring & Innovation: Stay ahead of platform updates and cultural trends to propose relevant, fast-turn content opportunities that keep the brand at the forefront.
• Performance Analysis: Track and report on key metrics (reach, engagement, growth) to derive actionable insights and continuously optimise our social media strategy.

What you should bring

• Proven Social Media Experience: Significant experience in managing professional brand channels, ideally within the retail or lifestyle sector.
• Creative Content Skills: A talent for visual and written storytelling, with the ability to produce platform-native content and adapt tone for different audiences.
• Technical Proficiency: Experience with social media management tools (e.g., Hootsuite, Later, Meta Business Suite) and basic design/video editing (Canva, Adobe, CapCut).
• Analytical Mindset: The ability to interpret social data and metrics to improve performance and support broader marketing goals.
• Collaboration & Organisation: Strong time-management skills and a proactive approach to working cross-functionally with Product, Sales, and Support teams.

What we can offer you

• Attractive office space in the Glatt Tower with excellent public transport connections.
• An unusual industry.
• Plenty of scope for decision-making.
• Flexible working hours and home office according to internal regulations.
• Generous discount at Amorana.
• Various discounts in different shops in the Glattzentrum.

Our interview process

• CV review
• Interview with one of Talent Acquisition Team Members
• AI based task
• Hiring Manager Interview 
• Leadership Interview

Lovehoney Group is an equal opportunities employer. We promise that every qualified person will be evaluated according to skills regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
If you require accommodations during the interview process due to a disability, please inform your Talent Acquisition Specialist so that we can ensure a smooth and inclusive experience for all candidates.
At Lovehoney Group, we embrace innovative technologies to enhance our recruitment process. As part of your application, you'll experience practical, AI-driven tasks designed to reflect real scenarios you'll encounter in the role, helping us understand your strengths and approach. Additionally, we leverage artificial intelligence during screening interviews for CV reviews and note-taking. We prioritize transparency and respect your preferences, so you'll have the option to opt out of recording and AI-driven note-taking while still receiving full and fair consideration for the role.
We currently have a hybrid work model supporting a blend of in-office and remote work (3 days per week in-office)If we sparked your interest and you are open to embarking on your professional path with us, please visit our Lovehoney careers page to apply: https://jobs.eu.lever.co/lovehoneygroup
Our privacy policy is available here: https://www.lovehoneygroup.com/privacy-policy/