Solution Lead - Cloud & AI
BabbleJobsCloseBy Editorial Insights
Babble is seeking a Solution Lead for Cloud & AI to accelerate growth in Microsoft Modern Workplace and IT Managed Services. You’ll be a player-coach shaping propositions with Product, Managed Services and Marketing, and leading complex pursuits across Microsoft 365, Teams, Intune, endpoint management and security to build a sustainable pipeline. The ideal candidate has 7-10 years in Microsoft Modern Workplace or cloud services, 2+ years leading specialist teams, and a proven track record in service-led sales. Tips for applying: quantify business impact, cite collaboration, tailor your CV to demonstrate wins and value, and prepare stories for CIOs. Onsite Burton upon Trent, 10-day fortnight; screening and Teams interview, and competency tests.
Company Description
Why Babble?
Babble is a Customer Experience-led growth business. As the ultimate Trusted Advisor for cloud-based technologies, we specialize in empowering businesses with the best solutions from the world's leading providers.
We are specialists in:
- Microsoft Modern Work
- Cybersecurity
- Contact Centre Technology
- Mobile Solutions
- Communications & Connectivity
With thousands of customers, we're just scratching the surface of our potential. Many of our clients currently benefit from one or two of our technologies, presenting an incredible opportunity to introduce them to our full suite of market-leading solutions.
Join us on this exciting journey and let's achieve greatness together!
About Us | Leading UK Cloud Solutions Provider | Babble
Job Description
We seek a highly motivated and results-driven sales and solution professional to help accelerate strategic growth across Microsoft Modern Workplace and IT Managed Services.
This role will work closely with Product Management, Managed Services, Delivery and Marketing teams to shape, position and promote market-leading services spanning Microsoft 365, Endpoint Management, Collaboration, Security, Adoption and ongoing support services.
The successful candidate will be experienced in a fast-moving market, able to build strong relationships with strategic partners, internal sales and technical teams, and highly effective at articulating business value, service outcomes and transformation benefits to customers.
The Solutions Lead operates as a player-coach, combining hands-on sales and solution leadership with team management responsibilities. The ideal candidate will be comfortable leading complex pursuits, shaping managed service propositions and mentoring specialist sales and solution resources.
The candidate will bring strong knowledge of Microsoft Modern Workplace technologies and managed services, including Microsoft 365, Teams, SharePoint, OneDrive, Intune, Windows endpoint management, identity, security and compliance, together with experience of service-led solution selling.
Reporting into the Director of Solution Specialists, the candidate will be responsible for creating, shaping and converting a stable and sustainable sales pipeline for Microsoft Modern Workplace and IT Managed Services opportunities. An overview of the role and its requirements is provided below:
Sales Strategy & Go-to-Market Planning
· Develop and execute capture and pursuit strategies to expand Microsoft Modern Workplace and IT Managed Services opportunities within existing strategic accounts and win new logos across target industries.
· Collaborate with Product, Managed Services and Marketing teams to define propositions, campaigns and value messages that promote Microsoft 365, endpoint, service desk, security and adoption services to a wider account base.
· Work with SDRs, account teams and partner channels to identify, qualify and close new business opportunities while building a healthy, sustainable pipeline.
Team Management
· Act as a player-coach, contributing directly to strategic opportunities while leading a small team of Solution Specialists and subject matter experts supporting Microsoft Modern Workplace and managed services growth.
· Provide regular management reporting, forecast updates and performance insight on pipeline, pursuits, conversion and strategic initiatives to the Solution Specialists Director.
Solution Selling & Service Design
· Understand customer business objectives, operational challenges and user experience goals, then shape Microsoft Modern Workplace and managed service solutions that address those needs.
· Lead discovery, workshops, demonstrations and proposal development, presenting the value of Microsoft 365, Teams, SharePoint, Intune, endpoint management, security, support services and adoption programmes in a compelling way.
· Work with technical, service and delivery teams to define solution scope, transition approach, service levels, assumptions, risks and commercial positioning for high-quality proposals and statements of work.
Customer & Internal Stakeholder Engagement
· Build and nurture relationships with customer decision-makers and influencers including CIOs, CTOs, Heads of IT, Workplace Leads and Service Owners.
· Present tailored solutions, service models and business cases that demonstrate how the proposed managed services will improve productivity, user experience, governance, security and operational resilience.
· Work proactively with account teams, solution architects, delivery leaders and managed services teams to shape account plans, pursuit strategies and compelling proposals that improve win rates and delivery readiness.
· Collaborate with Revenue Operations, Product, Delivery and Marketing to support a seamless go-to-market motion from opportunity creation through transition into service.
Market Analysis & Competitor Awareness
· Keep up to date with Microsoft Modern Workplace roadmaps, managed services trends, competitor offerings and customer buying priorities to ensure propositions remain relevant, differentiated and commercially attractive.
Qualifications
- Sales Experience: A proven track record of 7–10 years in business development, solution sales or pre-sales leadership within Microsoft Modern Workplace, cloud productivity or IT managed services.
- Technology Experience: Strong understanding of Microsoft 365, Teams, SharePoint, OneDrive, Intune, device lifecycle management, identity, security and compliance, with the ability to translate technical capability into business value.
- Managed Services Knowledge: Experience shaping or selling support and managed service propositions, including service transition, governance, service levels, continual improvement and ITIL-aligned operating models.
- Leadership: A minimum of 2 years’ experience leading high-performing specialist teams, with the ability to coach, motivate and develop people while maintaining personal impact on strategic opportunities.
- Results Orientation: Demonstrated ability to achieve revenue goals, grow pipeline, increase win rates and drive profitable business growth.
Additional Information
Why work for Babble?
- Annual Leave: 20 days’ paid holiday
- Public Holidays: 12 paid bank holidays
- Pension: Statutory pension provision
- Sick Leave: 20 days’ statutory sick pay
- Working Pattern: 10‑day fortnight
- Work Environment: Full‑time, office‑based role
- Parental Leave: Statutory maternity and paternity leave
The recruitment journey
We want to fill this role quickly, but we want to get the right person. The recruitment process will consist of a screening call. If you proceed past this then you will have an interview over Teams and possibly a follow up interview and competency testing depending on the role requirements.
Direct Candidates Only