Spa Head Therapist

JobsCloseBy Editorial Insights

Palazzo Versace Dubai seeks a Spa Head Therapist to lead the spa operations in our luxury hotel. This hands-on leadership role combines delivering spa experiences with coaching therapists, training on treatments and product knowledge, maintaining strict hygiene and presentation standards, managing rosters and stock, and driving spa sales in collaboration with Front Office and Concierge. Requirements include at least 2 years as a Senior or Head Therapist in a luxury setting, internationally recognized qualifications (CIDESCO, ITEC, or CIBTAC preferred), strong anatomy knowledge, and excellent English communication. To apply, tailor your CV to quantify leadership impact, training outcomes, and revenue gains, and highlight relevant certifications and flexibility for Dubai hours.

We are seeking a passionate and experienced Spa Head Therapist to join our luxury hospitality team. The successful candidate will be responsible for overseeing the day-to-day operations of the treatment areas, ensuring the highest standards of guest service, professionalism, hygiene, and therapist performance.

This role requires a hands-on leader with strong technical expertise, excellent guest engagement skills, and the ability to motivate and develop a high-performing spa team within a luxury environment.

Key Responsibilities:

• Supervise and support the daily operations of the spa treatment areas

• Deliver spa treatments to the highest luxury hospitality standards

• Train, coach, and continuously develop therapists in treatments, product knowledge, and customer service

• Maintain exceptional cleanliness, hygiene, and presentation standards throughout the spa

• Monitor treatment and retail sales performance and support the achievement of departmental targets

• Coordinate therapist schedules and rosters according to operational requirements

• Manage stock inventory and retail products in line with company procedures

• Liaise with suppliers regarding products, training, promotions, and retail displays

• Assist in recruitment, trade testing, and onboarding of therapists

• Conduct regular therapist performance evaluations and coaching sessions

• Handle guest feedback and complaints professionally and efficiently

• Collaborate closely with Front Office and Concierge teams to enhance guest experience and increase spa capture rate

Requirements

Requirements:

• Minimum 2 years’ experience as a Senior Therapist or Head Therapist within a luxury hotel or resort spa

• Internationally recognized spa or beauty qualification

• CIDESCO, ITEC, or CIBTAC certification preferred

• Strong knowledge of anatomy and physiology

• Previous experience in therapist training and team leadership

• Excellent communication and interpersonal skills

• Strong organizational and multitasking abilities

• Guest-focused with a positive and professional attitude

• Good computer skills

• Fluent English communication skills, both written and verbal

• Flexible to work operational hours as required