Marriott’s W Verbier is seeking a Winter 2026/27 Welcome Agent and Spa Therapist for full-time, on-site duty in Verbier, Switzerland. The role combines delivering professional massages and body treatments with a warm guest welcome, appointment scheduling, treatment room prep, and proactive spa promotion of facilities and products, aligned to Dr Burgener & Esse brands and W standards. You should be fluent in French and English, have 5* hotel experience, an Esthetics/Cosmetics qualification (BTS/CFC or equivalent), and a genuine passion for delivering exceptional guest experiences while upselling services. Winter season December 2026 to March 2027, Swiss and EU applicants only. To apply, tailor your résumé to spa credentials, highlight language skills and guest service successes, demonstrate readiness to relocate to Verbier, and apply via Marriott Careers with a focus on this role.
JOB DESCRIPTION
Visit in live here : W VERBIER Home
Become a W Talent and Embody the W Art of Living!
As a ‘Talent’, you are the essence of W for our guests. You bring a playful, warm and welcoming touch that makes all the difference in our W hotels. You are unique, passionate, and your personality shines through in every interaction.
AN EXCEPTIONAL OPPORTUNITY TO JOIN THE W VERBIER TEAM!
The Welcome Agent & Spa therapist administers professional massage and body treatments to the guests. Must have thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and be willing to train in a specific massage and body treatment offerings. Excellent communication skills. Ensure a high level of customer care to the guests.
A true chameleon of the spa and wellness world, you will carry out treatments booked by clients in a professional manner and according to the standards and protocols of the different brands, Dr Burgener & Esse : massages, facials & body treatments. You will attract customers' attention to the Spa and its facilities (Wet, Jacuzzi, hammam, sauna, FITness) thanks to your audacious welcome. You will encourage clients' curiosity about the Spa's treatments and a la carte products and position yourself as a salesperson. You will be responsible for greeting clients and making appointments in accordance with W Verbier standards; preparing the treatment room and keeping the Spa and rooms clean.
PROFILE
Outgoing, cheerful, sociable, good listener, helpful and available
Fluent in French and English
Enjoy working in an international and adventurous team
Excellent presentation and representative of the W brand image
BTS// CFC Esthetics/ cosmetics or equivalent
You have a prior experience in a 5* hotel
You are highly motivated
Be detail oriented and have a passion for giving guests an exceptional experience.
Real interest in the worlds of taste, sound, body, scene and stance
Position to be filled for the Winter season : December 2026 to March 2027
Due to visa restrictions only applicants from Switzerland and European Union can be considered.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.