Company Description
JOB PURPOSE:
- The purpose of the job is to effectively manage Operational Risks in Outsourcing initiatives of the bank and and ensure timely & proactive escalation of issues to enable business units function efficiently.
- Individually contribute (IC) to the team in managing the assigned functions.
- To maintain independency of risk in challenging the business on matters of divergent views.
Job Description
Key Roles & Responsibilties
- Establishing, enhancing, embedding an effective ORM framework and Outsourcing governance framework.
- Monitor & oversee the implementation of outsourcing initiatives within relevant business group from Operational risk perspective.
- Should be capable of challenging the business on various outsourcing risks & controls with sound knowledge on the line function of the portfolio.
- Articulate the residual risks vis-à-vis the overall risk appetite & risk mitigation strategy of the group and offer risk advisory to the front end business units.
- Contribute & maintain to Outsourcing governance framework, methodology, procedure periodically.
- Maintain outsourcing register in co-ordination with business lines and other involved stakeholders across group functions.
- Provide risk advisory on outsourcing initiatives and other relevant projects to business stakeholders.
- Ensure timely & periodic completion of outsourcing risk assessments of the functions in the business group.
- Review and analyze the root cause of reported incidents in ORM system & escalate to line management as and when necessary.
- Prepare loss data trend analysis and monitoring of loss approvals as per DOA in within the business group.
- Review and monitor action plans agreed within the business group for outsourcing initiatives.
- Prepare & assist in monthly dashboards & other relevant reports as necessary & mandate.
- Undertake adhoc assignments from line management.
Qualifications
JOB KNOWLEDGE SKILLS AND EXPERIENCE :
- Graduate / Post-graduate / Management diploma in Business management
- Management / Internal Controls / Operations
- Proven experience in project handling and management with impeccable track record
- Deep understanding of outsourcing models and risks involved
- Experience in developing and implementing Operational Risk Management framework and Internal Controls
- Relevant industry body certifications in Operational Risk, Anti-Fraud, InfoSec or BCM preferred
- Sound relationship management and influencing skills
- Strong analytical capabilities & problem solving
- Proactive self starter & pragmatic solution driven expertise
Team player & attention to detail /accuracy