Specialist/Sr Specialist, Pilot Recruitment Operations

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The Specialist/Sr Specialist, Pilot Recruitment Operations, is part of the People Division. This role is responsible for tracking each pilot candidate’s progress, coordinating with departments such as Flight Training to manage class schedules, and ensuring candidates receive timely and professional communication throughout the process.

What you'll do

• Monitor the health and progress of the pilot candidate pipeline
• Partner with the Flight Training team to align on class capacity and scheduling needs
• Manage a high volume of email and phone communications to ensure all pilot candidates are contacted prior to their class date
• Collect feedback and data from recruiters, management, and internal/external stakeholders
• Collaborate across departments to effectively communicate the Aviation Careers recruitment story
• Use data insights to identify and recommend process improvements that enhance consistency and efficiency
• Support strategic department goals related to both immediate and long-term staffing needs
• Review and manage sensitive new hire information for accurate distribution to relevant departments
• Coordinate with multiple teams to ensure a smooth and successful onboarding experience for all candidates
• Leverage technology to streamline recruitment operations and maintain American Airlines' competitive position in the industry
• Represent American Airlines at recruitment events and company-sponsored functions

All you'll need for success

Minimum Qualifications - Education & Prior Job Experience

• Bachelor's degree in Business Administration, Human Resources, Finance or a related field
• 3+ years of experience in recruitment, human resources, or a related field
• Experience with recruitment software and applicant tracking systems

Preferred Qualifications - Education & Prior Job Experience

• Associate’s degree or equivalent required
• Knowledge of aviation industry and pilot recruitment processes
• 2 years of experience in recruitment, human resources, or a related field

Skills, Licenses & Certifications

• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities and deadlines
• Strong analytical and problem-solving skills
• Ability to collaborate with cross-functional teams to achieve departmental objectives
• Strong organizational and time management skills
• Proficiency in Microsoft Office, including Word, Excel, and PowerPoint
• Detailed experience utilizing Excel (v-lookups, pivot tables, power maps)
• Experience with recruitment software and applicant tracking systems (desired)
• Experience with Power BI or Tableau
• Knowledge of PRIA 

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.