Sr. After Market Sales Coordinator -
SGL CarbonJobsCloseBy Editorial Insights
SGL Carbon seeks a Sr After Market Sales Coordinator for a full-time onsite role in Strongsville, OH, supporting the Commercial Order Processing team and assisting area sales managers with order entry and RFQs in the Americas, invoicing, and managing the LC process. You will organize back-office activities, help with CRM data quality, enter orders in SAP, track invoices, and support pre and post-sales activities. Requirements include one to two years in customer service, an associate degree or equivalent, fluent English with Spanish or German a plus, SAP experience, and logistics familiarity. Tips: tailor your resume to highlight LC and invoicing, CRM, SAP, and cross-functional collaboration; emphasize organization and communication and any chemical industry exposure.
External Job Description
Summary of job content:
Provides support to Area Sales Managers and VP-Sales, as part the Commercial Order Processing team
Supports Order Entry and RFQs for the Americas.
Provides invoicing of progress billings and follow-up on payments.
Supports the Letter of Credit process, as well as other financial instruments.
Provides back-office support for the sales department.
Key Accountabilities:
- Provides support for Aftermarket Sales and Equipment Sales
- Organize daily sales back-office activities, such as – but not limited to:
- Invoicing of Progress Billings
- Support the Letter of Credit process
- Performing market research with guidance of sales team
- Gathering and processing research market and marketing data
- Assist and coordinate with sales team
- Organizing and assisting sales team’s calendar
- Support sales team in pre-sales and post-sales activities
- Proactively improve and maintain CRM data quality and integrity
- Support customers with RFQs and corresponding quotations
- Support Field Service planning, etc.
- Entering orders within SAP
- Tracking open invoices and following up on late payments
Education:
- Associates Degree or equivalent experience
Experience:
- 1-2 years experience in customer service/technical customer service
- Chemical industry experience will be a plus
- Fluent English, additional (Spanish, German) is a plus.
Preferred Skills:
- Logistics (regulations, export control. Incoterms. Packing, etc.)
- Some familiarity with reading and understanding technical documents such as blueprints, parts lists etc. .
- SAP-system software.
- Knowledge of machining & manufacturing of chemical process equipment is a plus.
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