Sr Sales and Operations Coordinator
Herc RentalsJobsCloseBy Editorial Insights
Herc Rentals is hiring a Senior Sales and Operations Coordinator in Fort McMurray, a full-time onsite role. As the frontline contact, you will blend customer service with operations support to grow a diverse client base, manage fleet mix, and route drivers under DOT rules. You will assist the sales team, finalize orders, and build safety and rental expertise. Tip: tailor your resume to highlight initiative, planning and P&L management. Requirements: 2–4 years related experience, high school or GED (college preferred), valid driver's license with clean record, fluency in Rental Man and On the Go, and familiarity with Salesforce and eApply. Pay is $37.14/hr plus $1,050 monthly living allowance, with strong benefits. If you are an employee, apply via the Herc Employee Career Portal.
If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal
Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 609 locations and has about 9,700 employees in North America as of March 31, 2026.
In Canada, Herc Rentals has a significant presence with multiple locations across the country. The company provides a wide range of equipment rental services to various industries, including construction, industrial, and government sectors. Herc Rentals is committed to supporting Canadian businesses by offering high-quality equipment and exceptional customer service. The company also focuses on safety and sustainability, ensuring that its operations comply with Canadian regulations and standards.
Job Purpose
The Senior Sales and Operations Coordinator is the first person you see when you walk into a Herc Rentalsbranch or dial a Herc Rentals phone number. The ideal person for this role is energetic, eager to help, and hungry to learn and grow their career.
In this role you will learn to...
- Take initiative and work autonomously
- Manage a profit and loss statement
- Effectively grow a diverse portfolio of customers
- Manage a fleet inventory mix
- Become a safety expert
- Be an expert in the equipment rental industry
- Be promoted and grow your career!
What you will do...
- Proactively answer and resolve customer questions
- Schedule delivery and pick up of equipment and become a trusted partner to the drivers and delivery vendors
- Optimize routing of drivers by being a DOT Regulations expert
- Aid and support the other coordinators at the branch
- Be a trusted partner to the territory sales representatives
- Manage a portfolio of customers
- Maximize revenue through superior customer service on all existi ng orders
- Finalize sales for both inbound and outbound calls
- Provide customers with expert advice on the selection, operation and maintenance of all the various types of equipment
- Generate, process, analyze and review the daily business reports
- Support all team members
Skills
- Decision Making/Judgement
- Initiative
- Planning
- Personal Organization
- Adaptability/Flexibility
- Teamwork
Requirements
- High school or GED required, College Degree preferred
- Must be fluent in Rental Man
- Fluent with On the Go use
- Proficient in DOT Regulations and load securement guidelines
- Building fluency with Fleet, Procurement, and daily dashboard and branch manager checklists
- Act as local expert on Optimus and pricing practices
- Assist others with Salesforce.com
- Continue to open accounts and prescreen customers using eApply
- 2 - 4 year of relatable experience
- A valid driver's license with a clean driving record
- Ability to drive and operate multiple types of vehicles and equipment
- Ability to communicate with customers
Req #: 70091
Type: Replacement
Pay Range: $37.14/hr union rate plus $1,050/month living allowance
Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.
Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.
Keeping you healthy
Medical, Dental, and Vision Coverage
Life and disability insurance
Smoking Cessation Program
Weight Loss Program
Herc Life Wellness Program
Building Your Financial Future
Pension Plan
Employee Stock Purchase Program
Registered Retirement Savings Plan
Non Registered Savings Plan
Tax Free Spending Account (TFSA)
Life & Work Harmony
Paid Vacation Time Off
Military leave
Employee Assistance Program (EAP)
Adoption Assistance Reimbursement Program
Tuition Reimbursement Program
Mechanic Tool reimbursement of up to $500 per year
Auto & Home Insurance Discounts
Protecting You & Your Family
Life Insurance
Supplemental Life Insurance
Accidental Death & Dismemberment Insurance
Disability Insurance
Critical Illness Insurance
Accident Insurance
Herc Rentals is an equal opportunity employer. Herc Rentals does not utilize Artificial Intelligence (AI) for sourcing or recruiting candidates.