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Shield AI seeks a Staff Engineer, Forward Deployed (London onsite) to act as a Software Applications Engineer who partners with customers to implement the Hivemind Enterprise SDK and deploy AI & Autonomy solutions on unmanned platforms across air, sea, land, and space. You will train customers, troubleshoot API integrations, document solutions, and feed insights back to product and engineering, while traveling up to 30 percent and staying hands-on at client sites. Ideal candidates have 7 plus years industry experience, 3 plus years in integration or applications engineering, startup experience, strong C++ and Python, and superb communication. Highlight projects with enterprise deployments, autonomous systems, and cross functional collaboration, quantify impact, and show readiness for on-site, hands-on work.
Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.
Job Description:
The Software Applications Engineer will provide technical expertise and support to customers during the implementation and use of Shield AI enterprise software products. This role involves working closely with customers to understand their requirements and ensuring successful product integration for AI & Autonomy development.
What you'll do:
Become an expert user of the Hivemind Enterprise Autonomy Software Development Kit.
Develop AI & Autonomy applications using Hivemind for unmanned platforms across air/sea/land/space.
Deploy Hivemind AI infrastructure at customer sites.
Provide technical training to customers for their autonomy development efforts.
Assist customers in integrating Hivemind autonomy to their vehicles/platforms.
Help customers debug software/API integration issues.
Collaborate with the product and engineering teams to address customer feedback and improve products.
Develop and maintain technical documentation and training materials Assist the sales team in answering complex technical queries from customers.
Travel to and stay at customer sites as required (~30% travel).
Examples of Projects You will Work On:
Autonomous teaming drones.
Teaming between helicopters and drones.
Autonomy on Robodogs.
AI on Fighter Jets… and more that we aren’t allowed to publicly share!
Required qualifications:
Bachelor’s degree in Engineering, Computer Science, or a related field.
7+ years of experience of industry experience
3+ years of experience in an integration/applications engineering role
3+ years of experience working in a startup environment.
Strong technical background in software engineering.
Strong proficiency in writing modern C++ code.
Intermediate proficiency in writing Python code.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Preferred qualifications:
Experience in the defense aviation or robotics industry.
Experience building and running a small enterprise software applications/solutions engineering team.
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Our international teammates receive a comprehensive total rewards package aligned to your country office location. For full details on compensation and benefits, please consult your talent acquisition partner.
