Store Manager
Landmark GroupJobsCloseBy Editorial Insights
Landmark Group is seeking a Store Manager for a full time onsite role in the United Arab Emirates. You will lead and motivate the selling team, manage service standards, and keep a clean, organized shopping environment while driving sales and guarding stock and store budgets. Core responsibilities include regular store administration audits, outstanding customer service, execution of promotions, visual merchandising, stock and back room management, and staffing and performance oversight with a strong focus on security procedures. Requirements: at least two years of retail management heading a department, a graduate degree, MBA preferred. To apply, highlight measurable sales results, team leadership, inventory control, and customer satisfaction, tailoring your resume to Landmark Group brands.
The job holder will be responsible for guiding the success of a Store by leading and motivating the selling team, developing and managing the service environment and presenting a clean, neat and organized shopping environment for our customers.
Store Administration Regularly audits own store administration and resolve any issues Implements, within own store, any changes in administration procedure positively and effectively.
Sales & Customer Focus Consider the needs of customers at all times Implements a high standard of customer focus within the store Regularly assesses customer service standards within store Leads by example in all aspects of customer service Actively seeks ways to achieve or exceed shop sales targets Ensures all members of team have an understanding of figures and targets to be achieved Ensures any promotional offers, regarding stock, are implemented within own store Ensures store maintenance budgets are used effectively to maintain smooth running of the store
Competition Management I am aware of the key competitors for the store & monitors competition on all aspects on a regular basis. Suggests proactive measures to the Area Manager to counter competition threats.
Stock Presentation & Management Liaises with Retail and Concept Manager to ensure store has the correct stock package and required stock levels to maximize sales potential Ensures a high standard of visual merchandising and maintenance amongst all staff Effectively communicates any changes in stock or store layout to all members of the team Ensure that each member follow the retail standard Maintaining the back store operation and replenishment of the merchandise
Staffing & Performance Management Monitors/ Manages schedules for salesperson work hours, vacations and days off; Resolves salesperson complaint and concerns and provides ongoing performance feedback, Counsels salesperson when necessary; Encourage full participation of salesperson in creating store goals and developing plans Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
Security Ensures security procedures are adhered to throughout the store e.g. Staff bag checks. Maintains a high standard of security awareness, regarding stock and money, within the store Completes all reporting requirements of the Area Manager on time. Two years in the retail industry heading one complete section/department, required Graduate. Desired MBA.
Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.
Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.
We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.