Store Manager Lake Haven

JobsCloseBy Editorial Insights

Pandora is seeking a Store Manager for Lake Haven NSW, a full-time onsite role where you will lead the store alongside an Assistant Store Manager and Retail Assistants, delivering unforgettable customer experiences and driving sales while living the brand every day. You will coach a high-performing team, ensure visual merchandising and operations run smoothly, and partner with the Divisional Sales Manager and HR to address performance and policy issues. The ideal candidate has 3-5 years of Store Manager experience in a busy, target-driven environment, excellent communication and people skills, strong commercial acumen, and proficiency with Microsoft 365, POS and ATS. To apply, focus your resume on measurable results, concrete coaching examples, and moments where you created brand experiences; demonstrate inclusivity and your readiness for reasonable adjustments in interviews.

As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. 

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora you can each craft far more than just an incredible career. 

About the Team:  
The Store Manager will be the ultimate Pandora ambassador. As the Store Manager, you will fully immerse yourself in our brand, culture, product whilst taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. As the Store Manager, you will coach and manage a team of Assistant Store Manager and Retail Assistants.

Our Store Managers shine by:  

• Dare to develop a store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors. 
• Establish a high-performance selling environment that creates moments and exceeds shopper expectations, delivering unforgettable experiences every time. 

• Embrace the opportunities and soar beyond commercial targets and KPI expectations, setting new records and achieving remarkable success. 
• Dream to Build, coach and inspire a team of talented Pandorian’s, fostering a sense of accountability for both yours and the overall store performance by providing real-time feedback and guidance to empower your team in achieving their KPI goals. 
• In partnership with the Divisional Sales Manager and Human Resource identify and resolve any potential performance issues and policy violations. 
• Utilise your brilliance across your divisions of responsibility (talent, brand, operations, and fan experience), guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent growth and development. 

Craft your career with us if you have:  

• You can demonstrate you’re a results-orientated leader with at least 3-5 years of experience as a Store Manager in a high-performance selling environment. 
• You have developed a sense of Care in your communication skills both written and verbal. You know how to charm and captivate an audience with the ability to connect with people at all levels of the organisation.  
• Your business acumen is sharper than a diamond, coupled with your analytical thinking that can show and Deliver positive results.  
• You're a talent magnet, skilled in recruiting, retaining, and developing exceptional teams. Succession planning and internal mobility. 
• Knowledge of Microsoft Office 365 Suite, POS systems, and applicant tracking systems is where you shine. 

Our Benefits:  

Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.

• Generous staff discount on all Pandora products
• A day off on your birthday
• Opportunities for development
• Subsided Health Insurance
• Retail Bonus Scheme
• Employee Assistance Program
• Jewellery allowance

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.

*If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*