Store Manager - Nick Scali

JobsCloseBy Editorial Insights

Nick Scali is seeking a passionate Retail Store Manager for the Ballarat showroom to lead a sales team, drive ambitious targets, and ensure top‑notch operational and showroom standards, including safety and visual merchandising. The role offers a competitive salary with generous uncapped commissions, plus ongoing training and clear career development within an iconic, ASX-listed luxury furniture group that recently expanded after acquiring Plush Sofas. Essential attributes include proven sales leadership in high‑value goods, exceptional people skills, strong organization, and a commitment to coaching. To apply, tailor your CV to highlight leadership impact, measurable sales growth, and customer service excellence, and submit via the official careers portal.

Company Description

As market leaders and experts in luxury furniture design, we take pride in our commitment to quality and innovation.

For over 60 years, Nick Scali has been a nationally recognized household name in the Australian furniture industry. Following our acquisition of Plush Sofas in late 2021, we now operate over 110 showrooms across Australia and New Zealand, with exciting plans for further expansion in 2025.

Join an iconic Australian retail organization and be part of an international ASX-listed company that values career development in a supportive team environment. 

What We Offer:

• Competitive salary with generous uncapped commission. 
• Continuous training and career development opportunities.
• A supportive team environment that values innovation and improvement.

Job Description

We are looking for a passionate and dynamic Retail Store Manager for our Ballarat Showroom to lead, coach, and inspire the sales team to achieve individual and team sales targets.

In this role, you will create a positive and motivating environment while ensuring operational excellence in your showroom.

Key Responsibilities:

• Lead and develop the showroom sales team, fostering a culture of positivity and collaboration.
• Drive sales performance by utilizing your expertise in customer service and product knowledge.
• Ensure timely resolution of customer complaints and adherence to company policies and procedures.
• Collaborate with the Regional Sales Manager to develop and implement strategies that maximize sales and enhance customer satisfaction.
• Maintain showroom standards, ensuring compliance with visual merchandising and safety regulations.

Qualifications

• Previous sales experience, ideally selling furniture or high-value items such as jewellery, cars, bedding, luxury goods / travel, etc. 
• Strong interpersonal skills with a positive attitude and a growth mindset.
• Excellent organizational abilities and a proactive approach to problem-solving.
• Commitment to coaching and developing team members for success.

If you’re ready to make a significant impact in a thriving organization, we want to hear from you!