Support Services Worker

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Thrive Group’s AbleLiving Services in Binbrook, Hamilton, is hiring full-time and part-time Support Service Workers to handle housekeeping, laundry, meal prep and client support in a home-like setting. Part-time shifts run 4:00 pm to 8:00 pm; note the location is not transit accessible and a vehicle is required. Requirements include a Grade 10 education (preferred), the ability to obtain a Food Handler’s Certificate within 60 days, reliability and good time management, and the physical ability to lift and stand. Starting pay is $18.21/hour under CUPE, with HOOPP, health benefits, education and tuition support, EAP, and a $500 signing bonus. Apply online; expect a Vulnerable Sector Check; FT internal deadline March 2, 2026.

Location: Hamilton,Ontario,Canada

We are currently seeking a Full Time & Part Time Support Service Worker to join our AbleLiving Services, Binbrook team! 

*Part-Time applicants must be able to work 4:00pm-8:00pm*

AbleLiving Services is part of the Thrive Group.  We are a not-for-profit organization that provides services funded through Ontario Health. Ableliving opened its doors in 1978 with the first project being our Binbrook location. We continue to build the organization and provide exceptional services with support from Ontario Health. Our Binbrook location provides support for individuals with disabilities, seniors, as well as those with long-term chronic ventilation support needs.

*Please note this location is not accessible by public transit - access to a vehicle or reliable transportation is required

Interested in bringing your talent to our team? Here is what we offer:

• Healthcare of Ontario Pension Plan (HOOPP)
• Health Benefits 
• Ongoing opportunities for education, training, development and growth
• Tuition reimbursement opportunities
• Employee Assistance Program
• $500 signing bonus!

Thrive Group is proud to be certified as one of Canada’s Great Places to Work®! In addition, we have been recognized an awarded as:

• 2025 Best Workplaces in Health Care
• 2025 Best Workplaces™ for Giving Back

• 2024/2025 Best Workplaces™ with the Most Trusted Executive Team
• 2024 Top 50 Best Workplaces in Canada

We’re thrilled to be acknowledged for our commitment to creating an exceptional workplace!

This position reports to the Support Services Program Coordinator and is responsible for a variety of tasks including laundry and housekeeping services, food services and prep-cook responsibilities. This position is responsible for collecting, laundering and returning clients' personal laundry, performing housekeeping tasks in clients' rooms and common areas, assisting the Cook with maintaining food inventory, meal preparation, and setting and serving meals to clients, all while ensuring safe food preparation and handling practices.

Key Duties include: 

As a Support Service Worker, you’ll ensure our clients and home are clean, organized, and running efficiently. Your main responsibilities will include:

• Housekeeping: Keeping client rooms and common areas clean, tidy, and safe using appropriate equipment and cleaning products.
• Laundry Services: Washing, drying, folding, and returning client linens and clothing, with occasional simple sewing repairs.
• Meal Prep and Food Service: Assisting with meal preparation, maintaining food inventory, and ensuring safe food handling while helping serve meals to clients.
• Team Collaboration: Work with the Cook, other staff, and clients to create a welcoming environment.

   

   

  Is This You?
  We’re looking for someone who:

  • Has at least a Grade 10 education (preferred).
  • Can obtain a Food Handler’s Certificate within 60 days of starting (don’t worry, we’ll guide you through it).
  • Enjoys working in a team and with seniors or adults with disabilities in a home-like setting.
  • Is reliable, punctual, and has great time management skills.
  • Can meet the physical demands of the role, including standing, bending, and lifting items of varying weights.
  • Brings a positive attitude and is excited to contribute to a caring community.
  • Experience in long-term care or retirement home settings is a bonus.
  • Knowledge of cleaning detergents and laundering equipment.

Requirements:

• This location is not accessible by public transit, so access to a reliable vehicle is required.
• A satisfactory Vulnerable Sector Check or Police Records Check.

Job Type:  One (1) Full- Time, Permenant, and Two (2) Part-Time, Permenant

Starting Rate: $18.21/hour as per CUPE Local Collective Agreement.

Internal applicants deadline to apply for FT posting: Monday, March 2nd 2026, by 11:59 pm

We are currently hiring to fill an existing position on our team. While we thank all applicants for their applications, only those advancing to the interview stage will be contacted.

At Thrive Group, we embrace equity, diversity, and inclusion. Our commitment to this is directly linked to our organizational values of Teamwork, Honesty, Respect, Innovation, Versatility, and Excellence. Thrive Group strives to attract, develop, and retain a workforce that is as diverse as the residents, clients, and customers we serve and are committed to providing an accessible candidate experience through the recruitment and selection process. Should you require accommodation through any stage of the recruitment process, please contact the Human Resources Department at 289-309-8477 or email [email protected]