Support Worker - Inverell

Uniting NSW.ACT is seeking a full-time, on-site Support Worker to join the Inverell Home Care Team. The role centers on delivering practical, in-home support to elderly clients in and around Inverell, helping them stay safe, independent and connected in their own homes. As part of Uniting, the organisation brings together social justice advocacy, community services and spiritual care within the Uniting Church network in NSW and ACT, with a strong commitment to safety, inclusion and professional development. Uniting is a Child Safe Organisation focused on the wellbeing of children and young people as well as the people it serves.

In this role you’ll work directly with clients, their families and other care professionals to provide practical assistance for daily living, arrange transport for appointments and social activities, and support personal care while preserving dignity and privacy. It’s a good fit for someone who values hands-on care, brings empathy and reliability, and wants to make a meaningful difference across the Inverell community.

Salary for this role sits between 72,000 and 76,000 AUD per year. The job is full-time and onsite in Inverell, with a rewards structure suited to a not-for-profit setting, including a $500 bonus at six months and at twelve months and up to $18,550 in not-for-profit salary packaging where eligible.

A day in the life in Inverell

Day-to-day work blends practical home help with personal support, focusing on the whole well-being of each client. You’ll handle tasks like housekeeping, grocery shopping and meal preparation, while also escorting clients to appointments, shopping trips and social activities to keep them connected and engaged. When it comes to personal care, you’ll assist with hygiene, dressing, meal support and, where appropriate, medication administration, all while respecting privacy and promoting independence.

The role requires you to coordinate smoothly with families and other care professionals, balancing reliability with flexibility to adapt to the evolving needs and rhythms of the clients you assist. In Inverell, your work helps people stay comfortable and engaged in familiar surroundings, with a focus on safety and compassionate, respectful care.

Essentials to bring to the role

To be considered, you’ll need to meet these core requirements, reworded from the job’s standards:

• Certificate III/IV in Aged Care, Individual Support, or an equivalent qualification
• A provisional or full Australian driving licence and access to a comprehensively insured, reliable vehicle
• Empathy and resourcefulness, aligned with Uniting’s values of compassion, respect, imagination and boldness, plus the flexibility to adapt to changing client needs

• Previous experience in aged or community care is welcomed, or a strong desire to begin a career in aged care
• Willingness to contribute to an inclusive, diverse team and uphold child-safe practices

Pay, benefits and practical details

The position offers an annual salary of 72,000 to 76,000 AUD for full-time, onsite work in Inverell. In addition, the employer provides a $500 bonus at six months and again at twelve months, and eligible staff may access up to $18,550 in salary packaging for not-for-profit employees.

Before starting, the role requires several checks and documents: a National Police Check, a Valid Working with Children Check, a First Aid Certificate, a Working Rights Check, and references. A current right to work in Australia is necessary, and if you’re involved in client transport, a valid Australian driver's licence and reliable vehicle may be required to support mobility needs.

Tips for applicants

Lead with your care qualifications by placing the Certificate III/IV in Aged Care or an equivalent credential at the top of your resume, and highlight any roles where you supported older adults or lived with similar responsibilities.

Demonstrate the must-have skills with concrete examples, such as times you assisted with personal care, helped with meals and medications, or arranged transport to appointments and social events, and show how you stay adaptable to changing client needs while maintaining compassion.

For the interview, come prepared with stories about how you keep clients safe and preserve their dignity in their homes, how you manage multiple visits and driving responsibilities, and how you’ll handle privacy and confidentiality. Don’t forget to mention your driving licence status and whether you have access to a vehicle for client transport.

Ask a thoughtful question about the role’s logistics and checks, for instance: how scheduling is balanced across clients, what support exists to help you complete the mandatory National Police Check and Working with Children Check, and what opportunities there are for ongoing professional development within Uniting.