Team Admin Assistant - Hunter Valley

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Pacific National is seeking a Team Assistant for a 12-month max term contract to support NSW Coal Operations in the Hunter Valley, based at the Newcastle depot. You’ll provide administrative support to regional leaders in a fast paced, confidential environment, coordinate meetings, travel, invoices, and document control, and help streamline operations. The ideal candidate brings proven admin experience in operations or heavy industry, strong organisation and communication skills, discretion with sensitive information, autonomy, and MS Office proficiency (Teams, Word, PowerPoint, Excel). A current driver’s licence and willingness to travel across the region are required. To apply, tailor your CV to demonstrate efficiency, problem solving, and process improvement, and align with Pacific National values Make it Simple, Share More, Kindness, Gratitude, Curiosity, Own It, then submit via the careers page.

Team Assistant - Hunter Valley

• 12-month max term contract
• Support NSW Coal Operations Across the Hunter Valley
• Safely Every Day — That’s Our Promise

Join Pacific National – Australia’s largest private rail freight operator

Every day we transport millions of tonnes of critical freight around the country for our customers. We haul coal, intermodal containers, steel, and bulk commodities that keep Australia moving.

An opportunity has presented itself for a Team Assistant to join our NSW Coal team, this is a 12-month max term contract opportunity and will be based at our depot based in Newcastle NSW.

What You’ll Do

Reporting to the Regional Manager, you will support our operations across our NSW Coal Hunter Region. Provide high-quality administrative and operational support to regional operational leaders in a fast-paced, confidential environment.

Key responsibilities will include:

• Provide end-to-end administrative support to the regional leadership team
• Assist with day-to-day operations across offices and depots
• Coordinate meetings, calendars, agendas, minutes, and actions
• Manage invoices, purchase orders, correspondence, and document control
• Support travel, accommodation, and logistics for the operations team
• Arrange functions, meetings, venues, catering, and equipment hire
• Maintain databases, registers, and operational records
• Support approved sponsorship activities within the region
• Contribute to continuous improvement initiatives and streamlined processes

What You’ll Bring

• Proven experience providing team or executive administration support, ideally in an operations or heavy industry environment
• Strong organisational skills with the ability to manage competing priorities and tight deadlines
• Excellent communication skills with the ability to engage across all levels of the business and with external suppliers
• High level of discretion and professionalism when handling confidential information
• Strong initiative and problem-solving skills, with the ability to work autonomously
• Proficiency across the Microsoft Office suite, particularly Teams, Word, PowerPoint, and Excel
• Current Australian driver’s licence
• Flexible to travel to different locations throughout the region when required

Why join us?

At Pacific National we value the contribution of each team member. Our values underpin our commitment to create an inclusive culture where everyone is accepted.

Some of the benefits we offer are:

• Paid parental leave
• Novated Leasing
• Fitness Passport
• Purchase leave program
• Access to EAP program through Sonder

We live by our Values: Make it Simple, Share More, Kindness, Gratitude, Curiosity, and Own It – helping us build strong connections and do our best work every day.

Ready to deliver what matters?

Click ‘Apply Now’ and start your journey with Pacific National.

Learn more at https://www.pacificnational.com.au/careers

Pacific National acknowledges the Traditional Custodians of the land on which we work live and rail.