Team Leader.Injaz - RBG - CC_Balance Builder.Retail Banking Group

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This Mashreq Team Leader role in the United Arab Emirates focuses on guiding a direct sales team to achieve monthly credit card acquisition and balance-building targets, managing leads, boosting productivity, refining sales pitches, coaching, ensuring compliance and quality, analyzing performance data, recruiting and certifying agents, and collaborating with Sales Strategy and Product teams to align field activities with business goals while driving continuous improvement. To apply, tailor your resume to show a proven record of meeting or exceeding sales targets, team leadership, training and certification of agents, strong analytics, CRM usage, and regulatory compliance. Highlight quantifiable results, collaborative leadership, adaptability to market trends, and readiness for on-site UAE work.

Key Responsibilities:

• Achieve Sales Targets: Deliver monthly credit card acquisition and balance-building goals through direct sales channels.
• Lead Management: Ensure effective utilization of leads, monitor allocation, and implement customer engagement strategies.
• Drive Productivity: Set clear performance goals for the team, track daily activity, and monitor conversion rates.
• Sales Effectiveness: Develop impactful sales pitches and objection-handling techniques to maximize customer acquisition.
• Team Coaching: Mentor and motivate the sales team, providing structured feedback and support to improve performance.
• Compliance & Quality: Ensure all sales activities adhere to regulatory and compliance standards while maintaining high service quality.
• Performance Analysis: Review sales reports and KPIs to identify gaps, opportunities, and areas for improvement.
• Recruitment & Training: Hire, train, and certify direct sales agents, building a high-performing team with low attrition.
• Collaboration: Work closely with Sales Strategy and Product teams to align field activities with business objectives.
• Continuous Improvement: Adapt sales strategies based on market trends, customer insights, and competitive positioning.