Team Leader - Sports and Leisure - Jumeirah Al Naseem

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About Madinat Jumeirah

Set along a two-kilometre stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids’ clubs and some of the region’s most versatile event and conference spaces.

About the Job

An exciting opportunity has arisen for a Team Leader - Sports and Leisure to join Jumeirah Al Naseem. The main duties and responsibilities of this role include:

• Oversee daily operations of the sports and leisure facilities, including scheduling, duty rosters, reporting, inventory management, and vendor coordination.
• Motivate, guide, and lead the team by example with professionalism, integrity, and enthusiasm to achieve departmental and organizational goals.
• Delegate responsibilities effectively, implement timelines to meet activity and event targets, and ensure adherence to all policies, procedures, and safety standards.
• Brief staff before each shift on their duties across relevant areas (health club, spa, kids club, pools, recreational activities, events, and retail), ensuring clear communication of management directives.
• Deliver excellent guest service by addressing enquiries and complaints professionally, ensuring members and guests are welcomed and assisted in an efficient and discreet manner.
• Conduct regular checks and audits of facilities and services to maintain the highest leisure standards, promptly report operational issues, and support management with additional requests within the job scope.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Two years of experience in the same role with a luxury 5-star property.
• Fluent in English, additional language is an advantage.
• Exposure to working with a multi-cultural team
• Strong interpersonal and communication skills.

About the Benefits

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development. Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Company-provided shared accommodation
• Comprehensive healthcare and life insurance coverage
• Paid annual leave and flight from your home country
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)