Tech Manager, Sales Market NL/DBE/LUX (m/f/d)

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H&M Group seeks a Tech Manager for the Sales Market NL/DBE/LUX (m/f/d) to lead tech operations and retail tech rollouts, ensuring stable delivery, compliance and user support. You’ll head operations teams, collaborating with Sales, Expansion, Retail Ops, Controlling, vendors and Tech to localize global solutions while upholding policies and cyber security. Candidates hold a bachelor’s degree in computer science or related field, 3 years in IT service management or infrastructure leadership, proven leadership and budgeting skills, plus a TIL Foundation certification and stakeholder communication. Apply with CV in English by 28 June 2026 through the career page, full-time onsite in Amsterdam; no cover letter required. Highlight leadership and risk management.

Job Description

WHAT YOU’LL DO  

As a Tech Manager, you will lead tech operations and retail tech rollouts across the sales market, ensuring stable delivery, compliance, and colleague-focused support. 

You will:  

• Take overall responsibility for tech operations and retail tech rollouts in the sales market, acting as a first point of escalation for tech-related issues. 
• Lead tech operations teams and tech project managers, supporting performance, capability building, and talent development. 
• Ensure stable operations and end-user support services while driving early actions on operational risks and issues. 
• Secure compliance with global policies, local regulations, audit requirements, and cyber security standards. 
• Collaborate with Sales, Expansion, Retail Operations, Controlling, vendors, and Global Tech teams to deliver local rollouts of global solutions. 

WHO YOU’LL WORK WITH  

In this role, you will work closely with local tech teams, Controlling, Sales, Expansion, Retail Operations, vendors, and Global Tech product teams. The role connects local business needs with global standards and rollout plans. 

WHO YOU ARE  

We are looking for people with…  

• A bachelor’s degree in computer science, technology operations, or an equivalent field. 
• At least three years of experience in IT service management, service delivery, or infrastructure leadership. 
• Experience leading teams, managing tech operations, and delivering IT solutions. 
• Strong budget management and forecasting skills. 
• TIL Foundation certification and strong stakeholder, vendor, and communication skills. 

And people who are…  

• Structured and confident in handling operational issues and priorities in a fast-moving environment. 
• Collaborative and able to build strong working relationships across business and tech functions. 
• Proactive in identifying risks early and driving practical solutions. 
• Clear communicators who can adapt global direction to local business needs. 

WHY YOU’LL LOVE WORKING HERE ​ 

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​ 

• Global Employee Discount of 20% on our products at H&M and H&M Group Brands such as ARKET, COS, H&M Home, Weekday, & Other Stories 
• Corporate Benefits with special conditions on a wide range of products and services 
• Holiday Pay 
• Company Pension Scheme 
• Employee Assistance Program with Lyra 
• Lease a Bike 

JOIN US​  

This is a full-time position based in Amsterdam.  

If you think your experience, skills and ambitions fit this position, please send your CV in English as soon as possible, but no later than 28th of June 2026.  

Due to data privacy policies, we only accept applications via our career page.   

We look forward to receiving your application!   

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.​​  

Take the next step in your career together with us. The journey starts here.​  

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter to your application. 

Additional Information