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Technical Delivery Professional

BT Group
8 hours ago
Full-time
On-site
Ipswich, ENG

JobsCloseBy Editorial Insights

BT Group is hiring a Technical Delivery Professional in Ipswich for a full-time hybrid role (3 days in the office, 2 remote) to forecast demand, optimize resources, mitigate risks and provide governance across the Internet and Business Connectivity Team. You’ll support delivery managers on small to medium technical projects, coordinate programme activity, triage demand, align roadmaps and drive continuous improvement using agile methods. Essential: end-to-end delivery experience with strong stakeholder communication, planning and prioritisation, and proficiency with JIRA and Excel for reporting. Desirable: service knowledge (Ethernet, DIA, BTnet, IP Connect), platform familiarity, PMP ITIL or Agile qualifications. Tip: tailor your CV to prove quantifiable delivery, cross-team collaboration and budget schedule adherence; reference BT’s customer-first challenger culture in your cover letter.

Working Style: 3 days a week in office, 2 days anywhere

About the role

You will be responsible for helping forecast and manage demand, optimise resource utilisation, mitigate risks, and provide governance and reporting. You will be supporting delivery managers on the build and development of small to medium sized deliveries across the Internet and Business Connectivity Team.  For context, the products and plaforms in the Internet and Business Connectivity Team generate significant revenues for BT, with the supporting platforms representing c30% of UK internet, all of BT’s private IPVPN and a significant proportion of the Mobile Backhaul connectivity within the UK.

What you’ll be doing

  • Supports programme level coordination and contributes to the development of reports and analyses that document programme activity.
  • Manage team demand and own the front-door process, ensuring requests are triaged and prioritised effectively.
  • Supports quarterly alignment and planning readiness by facilitating cross-team synthesis of the vision, roadmap, and backlogs, and encourages collaboration across teams to help ensure strategy and execution alignment.
  • Supports continuous improvement by standardisng processes and utilising feedback and obtaining metrics  (quality, delivery rate, etc.) to identify other areas of opportunity.
  • Implements workstreams to assist in the delivery of technical developments and solutions using agile methodologies.
  •  Identifies opportunities to resolve risks and issues relating to delivery and any impacts on related components or teams.
  • Supports small- medium sized, technical projects within a specific domain which enable benefits for customers across a portfolio of projects.
  • Ensures the scope of delivery is understood, including platforms, systems and networks where necessary and that the solution meets the business need and that plans are comprehensive and are achieved

Essential Skills / Experience

  • E2E Technical Delivery  experience, excellent stakeholder communication and the ability to engage others to deliver your project using agile methodologies to timescales & budget.
  • Planning and prioritisation  - experienced in demand planning, resource coordination, roadmap alignment and managing competing priorities across multiple workstreams.
  • Knowledgable in delivery reporting tools such as JIRA, excel in order to measure, track and report into stakeholders and seniors on delivery progress

Desirable Skills / Experience

  • Excellent organisational skills ensuring all required documentation and artefacts are created, reviewed and signed off by the appropriate stakeholders, and stored appropriately.
  • Strong risk and issue management through applying appropriate risk management strategies for both delivery and business risks.
  • Good understanding of Services (Ethernet, Dedicated Internet Access, BTnet, IP Connect, Wholesale Mobile Connect, Optical) and their L2C (Buy / Get) and T2R (Fault) journeys.
  • Working knowledge of the Platforms underpinning those services (Converged Core, WMC, IPP, Optical).
  • PMP, ITIL or Agile certifications / experience is advantageous in this role.

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.
You can design the package to suit you and your lifestyle. Your core benefits include:

  • 10% on target annual bonus
  • Access to an online private GP 24/7 for you and your immediate family
  • Market-leading paid carers leave with up to 2 weeks off
  • Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
  • Discounted EE and BT products, including mobile and broadband
  • Market leading Pension scheme – 5% from you and 10% from us
  • Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
Ready to connect for good and help shape the future? Apply now

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good.  Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. 

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country.   Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.