Technical Lead - B2B Digital Network Products

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Virgin Media O2 seeks a Technical Lead for B2B Digital Network Products to provide end-to-end technical leadership across the B2B domain, ensuring high quality design, delivery and operation in line with TMF Lead-to-Cash and service orchestration frameworks. You’ll be the technical authority on IPVPN, DIA, SD-WAN guiding supplier deliveries, validating designs and driving automation with Itential, Appian and SDN controllers such as Cisco NSO. Requirements include a strong network background (BGP/IGP/IP/MPLS), hands-on DevSecOps with Docker, Kubernetes and CI/CD, cloud experience (GCP preferred), and API gateways. In your application, emphasize measurable outcomes, leadership with KPIs, security and governance, automation, and TMF-aligned cross-team collaboration.

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Summary

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Location Birmingham, Glasgow, Leeds, London, Manchester, Peterborough, Reading Job Family Digital & Technology Job Type Full Time Posted Date 06-Feb-2026

We have a great new role for a Technical Lead - B2B Digital Network Products to join our Digital Network Transformation team.

The B2B Domain Technical Lead provides end-to-end technical leadership across B2B digital network products, ensuring high-quality design, delivery, and operation of services for business customers. This role spans Lead-to-Cash and Trouble-to-Resolve journeys, aligned with digital end-state architecture and TM Forum frameworks.

The role is a technical authority for B2B network products, guiding multiple supplier deliveries, influencing design decisions, and ensuring products are secure, scalable, and performant. This includes testing hypotheses, defining design constraints, best practices, and enabling automation across the domain.

Key Responsibilities

Technical Leadership & Design Authority

• Provide technical leadership across the B2B product domain, ensuring alignment to digital end-state architecture and TMF-aligned Lead-to-Cash and service orchestration processes.
• Guide technical design and operational decisions for IPVPN, DIA, SD-WAN and other B2B network services.
• Quality assure technical designs, workflow automation, and orchestration delivered through tools like Itential, Appian and other internal tools.
• Actively participate in testing, proof-of-concepts, and validating designs on SDN controllers such as Cisco NSO, providing actionable guidance to delivery teams.

Delivery Oversight & Supplier Governance

• Lead supplier delivery teams through KPIs and metrics, ensuring alignment with technical standards, security, and domain strategy.
• Oversee the adoption of DevSecOps tooling and CI/CD practices across the B2B domain.
• Oversee products delivered using containerisation technologies (Docker, Podman, Kubernetes), and CI/CD practices across the B2B domain.
• Drive cross-team collaboration to ensure workflows, service orders, and orchestration align with TMF frameworks.

Cloud & Automation Enablement

• Identify opportunities for building, and operating B2B digital network products using cloud platforms (e.g. GCP).
• Identify opportunities to leverage automation, AI/ML, and generative AI to create network plans, design artifacts, or accelerate service delivery.
• Contribute to or lead initiatives on dark NOCs, closed-loop automation, and proactive operations.

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too. We put our customers first, making life simpler, smoother, and more joyful. With big ambitions and a brilliant team, we’re building a more connected future for everyone.

Our ways of working

We’re a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days each month connecting in person.

That doesn’t just mean time in the office, it could be team meetings, offsites, volunteering days, cross-functional projects, or away days - anywhere meaningful collaboration happens. What matters is making those moments purposeful, so when we come together, it really counts.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves

• Strong network background, with hands-on experience in telecom protocols and standards (BGP/IGP/IP/MPLS/Segment Routing/L2VPN/L3VPN).
• Experience working with workflow tools and automation (e.g., Itential, Appian) and understanding their role in the end-to-end service vision.
• Hands-on experience with SDN controllers such as Cisco NSO, including hypothesis testing and defining design constraints.
• Experience in DevSecOps tooling, containerization technologies (Docker, Podman, Kubernetes), CI/CD, and modern software engineering practices.
• Proven experience managing delivery teams through KPIs and metrics.
• Hands-on experience building digital network products, services, or capabilities on cloud platforms (preferably GCP).
• Experience with API gateways.

The other stuff we are looking for

• Experience leveraging generative AI to create network plans or design artifacts.
• Experience working on or delivering dark NOCs and closed-loop automation.
• Familiarity with TSA regulations and measures.
• Involvement in TMF Catalyst projects.
• Experience with Red Hat OpenShift.
• Experience with Kong or F5 API gateways.

What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

Once you've applied the next steps of the process, if successful, are likely to include a competency based interview.

This opportunity is open to all employees. However, we will be prioritising any at risk employees who meet the minimum criteria which are outlined above.

Adverts will be running for a 2-week period, so please be aware that you may not hear from us until the advert has closed.

If you’ve got any burning questions or require reasonable adjustments to support you through the recruitment process, please drop the recruiter a note.

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