Technical Support and Spares Supply Agreement Product Manager

JobsCloseBy Editorial Insights

Alstom is seeking a Product Manager for the Technical Support and Spares Supply Agreement (TSSSA) to own a multi-year roadmap and craft tailored value propositions for key customer segments. You’ll collaborate with Sales, Customer Directors, Engineering, Marketing and Communications to provide technical support, train teams, develop sales materials, and convert opportunities into orders by aligning client needs with technical excellence. The ideal candidate has a bachelor’s degree in Business or Engineering, experience in TSSSA or related industries, strong business acumen and customer focus, solid negotiation and communication skills, and proficiency in Word, Excel and PowerPoint, plus demonstrated influence in cross-functional, matrixed environments. Tips for applying: tailor your resume with measurable results, highlight roadmap development and sales enablement impact, show collaborative successes, and convey your passion for rail and learning.

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signaling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

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Your future role

Take on a new challenge and apply your strategic and technical expertise in a cutting-edge field. You’ll work alongside innovative and collaborative teammates.

You'll play a pivotal role in driving sales and business growth for our Technical Support and Spares Supply Agreement (TSSSA) offerings. Day-to-day, you’ll work closely with teams across the business (Sales Managers, Customer Directors, Engineering, Marketing, and Communications), provide technical support to internal teams, and much more.

You’ll specifically take care of developing and maintaining a multi-year TSSSA Product Roadmap, but also creating tailored value propositions for distinct customer segments.

We’ll look to you for:

• Delivering sales and business growth related to the TSSSA product line

• Providing technical cross-functional support to internal teams to identify opportunities

• Facilitating team training on the latest offerings

• Building sales support materials to enhance knowledge acquisition for Sales Managers

• Converting opportunities into secure orders by aligning customer needs with technical expertise

• Developing and executing marketing plans for client-facing documents

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Bachelor's degree in Business, Engineering, or a related field

• Experience in TSSSA projects or related industries

• Strong business acumen and customer focus

• Knowledge of marketing, negotiation, and communication strategies

• Proficiency in Word, Excel, and PowerPoint

• Proven ability to influence and manage stakeholders

• Experience working in cross-functional teams and matrixed environments

Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges, and a long-term career free from boring daily routines

• Work with new security standards for rail signalling

• Collaborate with transverse teams and helpful colleagues

• Contribute to innovative projects

• Utilise our flexible and inclusive working environment

• Steer your career in whatever direction you choose across functions and countries

• Benefit from our investment in your development, through award-winning learning

• Progress towards senior leadership roles or specialized technical expertise

• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.