Technologist, Configuration Management Customer Support
BombardierJobsCloseBy Editorial Insights
Bombardier is seeking a Technologist, Configuration Management Customer Support in Québec, full-time onsite at the Completion Center, with flexible and hybrid work options. The role supports Aftermarket Customer Support, handles technical inquiries, interprets engineering data and drawings, and maintains SAP Material Master attributes aligned with engineering data while identifying risks and recommending mitigations within company standards. Ideal candidates have 2 to 5 years in aircraft maintenance or aerospace engineering, a college diploma or equivalent, and strong communication skills to translate complex concepts to non-technical audiences, plus fluency in English and French. Proficiency in MS Office and SAP, the ability to read IPCs and manuals, and willingness to rotate shifts. Apply even if you do not meet every listed requirement; Bombardier values passion and fit.
When applicable, Bombardier promotes flexible and hybrid work policies.
Why join us?
At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.
Bombardier’s Benefits Program
With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
- Insurance plans (Dental, medical, life insurance, disability, and more)
- Competitive base salary
- Retirement savings plan
- Employee Assistance Program
- Tele Health Program
What are your contributions to the team?
- Support the growth of Aftermarket Customer Support
- Provide technical support, plan and answer Customer queries
- Maintain clear communication with stakeholders, complete your work with high quality standards
- Understand engineering concepts and interpret engineering drawings, specifications, and other technical data sources
- Be compliant, create, maintain critical spare parts attributes and information in SAP Material Master based on supporting engineering data
- Identify potential risks and provide recommendations to mitigate them ensuring they align with organizational goals and practices
How to thrive in this role?
- You have a minimum of a college diploma or civil, military training in aircraft maintenance, technical writer or other aerospace discipline
- You have 2 to 5 years of experience in aircraft maintenance, operations, aerospace engineering or equivalent
- You have excellent communication skills, with the ability to effectively convey complex technical concepts to non-technical audiences
- You have knowledge of aircraft systems, airframe and powerplants, discipline of maintenance practices
- You can read and interpret Aircraft Illustrated Parts Catalogs, maintenance manuals
- You are highly organized, able to plan and establish work priorities, capable of handling multiple tasks and can meet tight deadlines
- You are team player, customer service focused individual who can work collaboratively within cross functional groups in a global network
- You have knowledge of MS Office systems and SAP systems
- You can communicate well in both verbal and written in English and French
- You are available to work on rotating work shifts (evenings, weekends, holidays, etc.)
Now that you can see yourself in this role, apply and join the Bombardier Team!
Please note: You don’t need all the skills, knowledge, and experience listed to apply for this position. We’re not looking for the perfect candidate, we’re looking for great talent and passionate individuals.
Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.
Job Technologist, Configuration Management Customer Support
Primary Location Completion Center
Organization Aerospace Canada
Shift Day job
Employee Status Regular
Requisition 14253 Technologist, Configuration Management Customer Support