Teller

JobsCloseBy Editorial Insights

Abu Dhabi Islamic Bank is hiring a full-time Teller for the Dubai Internet City Branch. The role centers on accurate processing of cash deposits and withdrawals, drafts, telegraphic transfers, foreign currency, and counter services while projecting ADIB’s professional image. Key duties include dual custody and cash reconciliation, end-of-day balancing, general filing, and supporting Branch Operations Centralization projects, with potential servicing of Private Banking clients and cross selling. Candidates should have knowledge of UAE banking practices and Central Bank regulations, computer skills, and comfort with risk controls. This position is UAE Nationals only. To apply, tailor your CV to highlight precise cash handling, reconciliation, product knowledge, and ADIB policy familiarity, and showcase customer service, security awareness, and onsite readiness.

Role: Teller
Location: BR-Dubai Internet City Branch, Dubai                  

Role Purpose:
Delivering quality teller service to customers via accurate and efficient processing, while projecting ADIB’s professional image in all interpersonal dealings.
    
Key Accountabilities of the role

• Processing of all teller counter service transactions such as cash deposits & cash withdrawals and other transactions such as drafts, telegraphic-transfers, payment orders, standing orders, foreign currency purchase & sales, cheque deposits etc., in line with operational policies & procedures where centralized telegraphic transfers are involved liaise with Treasury department to obtain best rates for VIP & or high net worth customers in coordination with HOP’s.These responsibilities may also include serving Private Banking customers at separate counters and also processing any other counter service transaction introduced by ADIB from time to time.
• Cross sell or identify and refer product inquiries from prospective customers to Sales staff.
• General reconciliation & control activities :-

1. Act as the one of dual custodian for branch vault cash and security stationery.
2. Assist HOP as the second custodian for dual control.
3. Cash reconciliation & balancing.
4. End of day balancing
5. General filing
6. Ensure proper understanding and processing for all centralized activities as per Branch Operations Centralization Projects. 

• Ensure proper understanding and processing for all centralized activities as per Branch Operations Centralization Projects. 
   

Specialist Skills / Technical Knowledge Required for this role:
 

• Knowledge of ADIB’s Retail Banking products & services
• Knowledge of ADIB’s Operational Policies & Procedures
• Knowledge of UAE banking practices, regulations & risks
• General awareness of competitors in the local market
• Thorough knowledge of all the Regulations issued by Central Bank of UAE
• Fair knowledge of service standards 
• Knowledge of Cross Sales 
• Computer skills. 
• This position is for UAE Nationals only