Teller

JobsCloseBy Editorial Insights

ADIB is seeking a Teller for the BR-Dubai Hills Mall branch in the UAE. You will deliver accurate, efficient counter service processing cash deposits and withdrawals, drafts, telegraphic transfers, standing orders, foreign currency, and cheque transactions while upholding ADIB’s professional image. The role includes cross selling or referring product inquiries, cash reconciliation and end-of-day balancing, and supporting branch operations with custodial duties. Required are knowledge of ADIB products, UAE Central Bank regulations, strong computer skills, and a customer service mindset. This position is UAE Nationals only. How to apply: tailor your resume to emphasize precise cash handling, policy compliance, and cross selling, and highlight readiness to work onsite at a mall branch.

Role: Teller
Location: BR-Dubai Hills Mall Branch                     

Role Purpose:
Delivering quality teller service to customers via accurate and efficient processing, while projecting ADIB’s professional image in all interpersonal dealings.
    
Key Accountabilities of the role

• Processing of all teller counter service transactions such as cash deposits & cash withdrawals and other transactions such as drafts, telegraphic-transfers, payment orders, standing orders, foreign currency purchase & sales, cheque deposits etc., in line with operational policies & procedures where centralized telegraphic transfers are involved liaise with Treasury department to obtain best rates for VIP & or high net worth customers in coordination with HOP’s.These responsibilities may also include serving Private Banking customers at separate counters and also processing any other counter service transaction introduced by ADIB from time to time.
• Cross sell or identify and refer product inquiries from prospective customers to Sales staff.
• General reconciliation & control activities :-

1. Act as the one of dual custodian for branch vault cash and security stationery.
2. Assist HOP as the second custodian for dual control.
3. Cash reconciliation & balancing.
4. End of day balancing
5. General filing
6. Ensure proper understanding and processing for all centralized activities as per Branch Operations Centralization Projects. 

• Ensure proper understanding and processing for all centralized activities as per Branch Operations Centralization Projects. 
   

Specialist Skills / Technical Knowledge Required for this role:
 

• Knowledge of ADIB’s Retail Banking products & services
• Knowledge of ADIB’s Operational Policies & Procedures
• Knowledge of UAE banking practices, regulations & risks
• General awareness of competitors in the local market
• Thorough knowledge of all the Regulations issued by Central Bank of UAE
• Fair knowledge of service standards 
• Knowledge of Cross Sales 
• Computer skills. 
• This position is for UAE Nationals only