Teller

JobsCloseBy Editorial Insights

Abu Dhabi Islamic Bank seeks a UAE National Teller for the BR-Al Barsha Branch, Dubai; UAE Nationals only. The role focuses on accurate teller service, handling cash deposits and withdrawals along with drafts and transfers, currency exchange and counter transactions while upholding ADIB’s professional image. You will share custody of branch vault cash, assist with operations, perform cash reconciliation and end of day balancing, and may serve Banking clients. Key skills include knowledge of ADIB retail products and policies, UAE banking regulations and Central Bank rules, cross selling, and computer literacy. To apply, tailor your CV to highlight cash handling, compliance, and customer service, and confirm UAE National status for Barsha branch.

Role: Teller
Location: BR-Al Barsha Branch, Dubai                     

Role Purpose:
Delivering quality teller service to customers via accurate and efficient processing, while projecting ADIB’s professional image in all interpersonal dealings.

This position is for UAE Nationals only
    
Key Accountabilities of the role

• Processing of all teller counter service transactions such as cash deposits & cash withdrawals and other transactions such as drafts, telegraphic-transfers, payment orders, standing orders, foreign currency purchase & sales, cheque deposits etc., in line with operational policies & procedures where centralized telegraphic transfers are involved liaise with Treasury department to obtain best rates for VIP & or high net worth customers in coordination with HOP’s.These responsibilities may also include serving Private Banking customers at separate counters and also processing any other counter service transaction introduced by ADIB from time to time.
• Cross sell or identify and refer product inquiries from prospective customers to Sales staff.
• General reconciliation & control activities :-

1. Act as the one of dual custodian for branch vault cash and security stationery.
2. Assist HOP as the second custodian for dual control.
3. Cash reconciliation & balancing.
4. End of day balancing
5. General filing
6. Ensure proper understanding and processing for all centralized activities as per Branch Operations Centralization Projects. 

• Ensure proper understanding and processing for all centralized activities as per Branch Operations Centralization Projects. 
   

Specialist Skills / Technical Knowledge Required for this role:
 

• Knowledge of ADIB’s Retail Banking products & services
• Knowledge of ADIB’s Operational Policies & Procedures
• Knowledge of UAE banking practices, regulations & risks
• General awareness of competitors in the local market
• Thorough knowledge of all the Regulations issued by Central Bank of UAE
• Fair knowledge of service standards 
• Knowledge of Cross Sales 
• Computer skills.