-temp- Sales Support Officer

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CMA CGM Holland is hiring a temporary Sales Support Officer to back the Account and Sales Managers in our Rotterdam area operation. You’ll be the vital link between clients, sales teams and internal departments, handling proactive administration, quotation follow ups, CRM usage, first line customer inquiries, dispute resolution and FMC filings, while contributing to weekly sales meetings and sharing customer insights. You’ll also develop business cases for Head Office and promote CMA CGM’s services including e Commerce, CMACGM+ and Intermodal. Required: fluent Dutch and English (French a plus), strong MS Office and CRM skills, excellent communication, a customer focus, teamwork and problem solving; knowledge of logistics is advantageous. Dutch residents or valid work permit required. To apply, tailor your CV to highlight quotation management, CRM and cross selling experience, quantify results, show data presentation, and align with our Better Ways values. Onsite in Rhoon.

CMA CGM Holland is located in Europe's largest container port: Rotterdam, commonly known as the Gateway to Europe. Our mission is to lead sustainable change within the maritime industry. In order to achieve the goal of net zero carbon by 2050, sustainable development has become one of the main axes of the CMA CGM Group strategy.

Jump Aboard for #betterways

We endeavour for Better Ways in everything we do our culture is embodied by boldness, imagination, exemplarity and excellence. With these values at the core of our business, our workplace holds an upbeat and inspiring team who encourage you to thrive on the opportunity to innovate and adapt to the ever-changing world we live in. 

Build your career in shipping and logistics, apply today join tomorrow!

We are looking for temporary extra staff to support our Sales Support team.

ABOUT THE ROLE

As a Sales Support Officer, you’ll play a key role in supporting our Account and Sales Managers by ensuring smooth and efficient administrative processes for a diverse portfolio of customers. You’ll be the vital link between our clients, sales teams, and internal departments—helping to resolve operational challenges and elevate customer satisfaction.

The key responsibilities of the Sales Support Officer are divided as such :

• Provide proactive administrative and sales support to Account and Sales Managers
• Be the first point of contact for customer inquiries and daily support
• Manage and follow up on quotation requests and workflows
• Participate in weekly sales meetings and contribute insights
• Utilize CRM and pricing systems daily
• Collaborate on dispute resolution and root cause analysis
• Ensure accurate filing of quotations, including FMC filings
• Share customer feedback with local trade managers
• Develop and present business cases to Head Office line managers
• Promote CMA CGM’s full suite of services including e-Commerce, CMACGM+, Intermodal, and CEVA cross-selling
   

SKILLS AND COMPETENCIES

• Fluent in Dutch and English (French is a plus)
• Proficient in MS Office, CRM tools, and other business systems
• Strong communication skills—both written and verbal
• Customer-focused with a results-driven mindset
• A natural relationship builder and collaborative team player
• Analytical thinker with solid problem-solving abilities
• Able to present data clearly and effectively
• Knowledge of Logistics and Shipping is a strong advantage
• Excellent time management and multitasking skills
• Committed to following company guidelines and procedures

 
Screening is a standard part of our internal application process, by applying to this vacancy you acknowledge having taken note of this policy.

Come and find your better way with us!

Applying for this role is only possible in case you are Dutch residents therefor living and working in the Netherlands. Or in the case you have a valid working permit for the Netherlands.

CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees. 

Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement.

Join us and discover a world of opportunities.

:: Acquisition in response to the vacancy is not deemed desirable ::