Ticket Sales Account Coordinator

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UEFA is seeking a Ticket Sales Account Coordinator to coordinate ticket sales for UEFA EURO 2028, club finals and the Nations League finals. The role is based in Nyon with one remote day per week, on a max-term contract from 1 October 2026 to 15 August 2028. Key requirements include 3+ years in sport event ticketing, a relevant bachelor’s degree, English proficiency, and strong admin, communication and coordination skills. You’ll manage post-sales workflows, invoicing and payments, troubleshooting, seating and ticket distribution, and draft client communications, plus develop test use cases for online sales. To apply, tailor your CV to show end-to-end ticketing, highlight MS Office and SecuTix if you have it, and confirm willingness to relocate to Switzerland or France; emphasize attention to detail, multitasking, and ability to work under high workload.

Job information
Division/Unit: UEFA Events SA/ Ticketing
Contract type: Max-term
Location: Nyon (WFH up to one day per week)
Start date: 01.10.2026
End date: 15.08.2028

Main goal

The Ticket Sales Account Coordinator is responsible for coordinating ticket sales for various client groups (including sponsors, broadcasters, UEFA member associations and clubs) for UEFA EURO 2028, UEFA club competition finals and the UEFA Nations League finals. The role requires strong administrative, communication and coordination skills.

Key responsibilities

• Discussing and agreeing on ticket sales and post-sales processes with internal stakeholders and clients
• Identifying and communicating post‑sales requirements to the relevant teams for the different client groups
• Providing support to internal stakeholders and client groups on ticketing matters throughout the season
• Handling back-office operations such as invoicing and payment processing
• Troubleshooting technical issues encountered by end users
• Coordinating with internal teams to monitor post-sales deliverables, namely seating and ticket distribution
• Drafting communications and presentations related to ticket sales
• Creating and executing use cases for the purpose of testing online ticket sales and post-sales processes
• Performing any ad hoc tasks within ticketing as required

Requirements

Experience:

• 3 or more years of experience in ticketing for sport events

Education:

• Bachelor's in business administration, sports management or another relevant area

Languages:

• English / proficient

Other requirements:

• Relocation to Switzerland/France is expected
• Attention to detail and structured working approach
• Excellent administrative skills
• Ability to multitask effectively and work simultaneously on various events
• Highly accurate and precise working style
• Strong ability to define priorities and excellent time management skills
• Fast learner
• Ability to cope with high workload
• Advanced proficiency in the MS Office Suite (Word, Excel, PowerPoint, Outlook
• Knowledge of SecuTix S-360 and S-mobile is a strong plus

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UEFA welcomes applications from all, actively working to ensure that we are an inclusive employer that finds the best candidate for our positions, regardless of aspects such as sex, gender identification, disability, age, sexual orientation, religion, ethnicity or nationality.