Trade Sales Assistant (Part-time Rotorua)

JobsCloseBy Editorial Insights

NZ Safety Blackwoods is seeking a part-time Trade Sales Assistant for the Rotorua Trade Centre, Saturdays 9:00 am to 12:00 pm with potential extra hours, including shifts when colleagues are on leave, reporting to the Trade Centre Manager in a busy trade environment. The role blends customer service, sales, stock management and manual handling, requiring you to be the first point of contact, identify needs, upsell and maintain store presentation. PPE, hardware or apparel knowledge is advantageous; comfort with POS and Outlook is required, and you should be physically capable. To apply, tailor your resume to show sales wins, relationships and Saturday availability, highlight problem solving, teamwork and a proactive attitude; mention diversity and inclusion commitment if applicable.

It’s an exciting time to join NZ Safety Blackwoods! We’re looking for a Trade Sales Assistant to join our tight-knit team in our Rotorua Trade Centre.

Our focus is on striving for excellence in every interaction and building strong relationships with every customer who walks through our doors. We’re looking for someone who is passionate about customer service, enjoys building genuine connections, and wants to be part of a team committed to delivering an outstanding customer experience.

This is a part-time role working Saturdays only, 9:00am – 12:00pm (3 hours per week), with the opportunity to work additional hours when team members are on leave or extra support is required.

Reporting to the Trade Centre Manager, this role is ideal for someone who enjoys working with customers, solving problems, and being part of a busy trade-focused environment.

Are you an experienced salesperson who loves helping customers find what they need for the job they're doing? Having good knowledge of PPE, hardware or apparel will be a definite advantage.

This isn’t your standard sales role! It’s varied, hands-on, and rewarding, with a mix of customer service, store operations, stock management and some manual handling.

Key Responsibilities

• Be the first point of call for customers walking through the door.
• Interact with customers, identifying their needs and presenting solutions across our wide range of products and services.
• Deliver customer service that drives sales and builds customer loyalty.
• Provide world-class customer service, ensuring customers are always the number one priority.
• Upsell at every opportunity.
• Assist with maintaining and improving store presentation, visual merchandising standards and product selection.
• Maintain stock levels on shelves and ensure appropriate stock rotation.
• Handle, pack and dispatch inward and outward goods.
• Assist with maintaining accurate inventory within the store.

Our Ideal Candidate

• Proven experience in a similar role within the retail, sales and/or trade sector.
• Sales-driven with a desire to exceed targets and deliver results.
• Friendly and outgoing with excellent communication skills and a strong team focus.
• Able to quickly build and maintain lasting customer relationships.
• A problem-solver who can turn challenging situations into positive outcomes.
• Passionate about customer service with a proactive, can-do attitude.
• Physically capable and comfortable working in a fast-paced environment.
• Confident using computer systems, including point-of-sale systems and Microsoft Outlook.

About Us

At NZ Safety Blackwoods, we are passionate about providing expert knowledge and solutions to our customers. We have a strong reputation as a market leader providing industrial solutions for apparel, footwear, safety, engineering, tools and packaging.

With Trade Centres across New Zealand, a dedicated sales team, digital platform and customer service centre, our goal is to make it safe, easy and efficient to do business while providing access to a vast range of products that support our customers' businesses.

Benefits

• Competitive hourly rate.
• Quarterly sales incentives.
• Opportunity to work additional hours when available.
• Work with a diverse business offering a huge product range and market-leading brands.
• Great staff discounts.
• On-site parking.
• Career development opportunities within a long-established and successful business.

Why Join Us?

• Build genuine customer relationships and make a real difference every day.
• Enjoy a varied, hands-on role combining sales, customer service, merchandising and store operations.
• Work with market-leading products and a supportive team in a well-established business.

Apply now and tell us why you should be the next person to join the NZ Safety Blackwoods team.

NZ Safety Blackwoods promotes and adheres to the principles and practices of diversity and inclusion, creating an environment where everyone can thrive.