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Trading Application Support FOREX

Capgemini
4 hours ago
Full-time
On-site
Geneva, CH

JobsCloseBy Editorial Insights

Capgemini is hiring a Trading Application Support FOREX Specialist in Geneva for a full-time onsite role aimed at keeping FX trading applications stable in a fast paced private banking setting. You will provide Level 1 and 2 support, diagnose incidents, and serve as the main liaison among traders, business users, IT, and vendors while monitoring health, interfaces, and market connectivity and supporting releases. The ideal candidate has a degree in IT or finance with hands-on FX trading experience, strong FX product knowledge, experience with platforms such as SmartTrade or 360T, and skills in SQL and FIX. To apply, tailor your resume to incident management and collaboration with Front Office, quantify improvements, and show fit with Capgemini’s hybrid, inclusive culture.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. 

YOUR ROLE

As a Trading Application Support FOREX Specialist, your role will involve ensuring the stability, availability, and smooth operation of critical FX trading applications within a leading private banking environment in Switzerland. You will act as a key point of contact between traders, business users, IT teams, and external vendors to support Front Office activities in a demanding and time-sensitive environment.

  • Provide Level 1 and Level 2 support for FX trading applications, ensuring stability, availability, and optimal performance for Front Office users;
  • Investigate, diagnose, and resolve production incidents impacting trading activities in a timely and efficient manner;
  • Act as the main point of contact between traders, business users, internal IT teams, infrastructure teams, and external vendors;
  • Monitor trading application health, interfaces, market connectivity, and production flows to proactively identify issues;
  • Support production releases, testing activities, change management, and post-release validations;
  • Contribute to continuous improvement initiatives through incident trend analysis, root cause investigations, and maintenance of operational documentation.

YOUR PROFILE

  • Bachelor’s or Master’s degree in Information Technology, Financial Engineering, Finance, or a related field, with strong experience in trading application support within banking or capital markets;
  • Solid knowledge of Forex / FX products including Spot, Forward, Swap, NDF, and ideally FX options;
  • Hands-on experience with FX trading applications such as SmartTrade, 360T, Integral, ULBridge, or similar e-trading platforms;
  • Good understanding of incident management, production support processes, escalation handling, and trading workflows;
  • Knowledge of SQL, FIX connectivity, log analysis, and monitoring tools is considered a strong advantage;
  • Service-oriented professional with strong analytical, communication, and problem-solving skills, able to work effectively in a fast-paced Front Office environment.

WHAT YOU'LLL LOVE ABOUT WORKING HERE?

  • Craft your own career path through continuous learning and personal growth;
  • Experience the benefits of hybrid working, offering flexibility and ensuring work-life balance;
  • Harness the strength of diverse teams, fostering innovation and inclusive collaboration;
  • We offer additional benefits such as 5 weeks of vacation, Employee referral bonus, Company shares program and Annual contribution to a fitness subscription.

Capgemini Switzerland is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, and all offers of employment and promotions are made on the basis of performance, competence and ability.

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com