Train Attendant

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KiwiRail is hiring a permanent full-time Train Attendant in Palmerston North to service the Capital Connection on a rotating roster, earning $30.42 per hour. The role centers on delivering an excellent travel experience with friendly service, onboard food and beverage service, luggage handling, cleaning, and cash transactions, while upholding safety. Requirements: full NZ Driver’s License, good health, ability to lift heavy luggage, plus hospitality or customer service experience and strong communication. Benefits include 4 weeks annual leave, uniform and training, discounted health insurance and travel privileges. Apply online with CV and cover letter by 30 August 2026; internal applicants use their KiwiRail profile. Tips: tailor your letter to hospitality, highlight multitasking and teamwork.

• Permanent full time
• Monday to Sunday rotating roster
• Hourly rate $30.42

Position Description

He kōrero mō mātou | About us:

Great Journeys New Zealand (GJNZ) operate some of New Zealand’s most iconic Tourism and Interregional commuter services experiences - the Te Huia, Northern Explorer, TranzAlpine, Coastal Pacific and Capital Connections trains.

This is a Palmerston North based role servicing the Capital Connection from Palmerston North to Wellington.

He whakamārama mō te tūranga mahi | About the role:

As a Train Attendant, you will love to travel and ensure that all customers enjoy an outstanding experience while travelling on our services. You will welcome, connect with and greet customers in a courteous, professional, and willing manner. Your daily duties will involve delivering a first-rate food and beverage service, cleaning duties, luggage handling and carrying out all cash handling and transactions in line with policies and procedures as required.

You will need a full NZ Driver’s License.

• No two days is the same.
• Working in a team environment to achieve the common goal of exceptional customer experience, safety and wellbeing.
• Multitask and problem solve on the fly.
• At the end of your shift, that is where your working day ends.

Ngā pukenga e rapu nei mātou | What you will bring:

• Previous hospitality and customer service experience is ideal
• A high standard of personal presentation and grooming
• Great communication skills to connect and have conversations with people from all walks of life
• Have good health, be fit, active and capable lifting heavy luggage
• A positive, can-do attitude to happily go the extra mile for customers
• Full NZ Driver’s License

Nōu te rourou | What’s in it for you:

• 4 weeks Annual Leave
• Uniform and Training provided
• Discounted health insurance for you and the whanau
• Enjoy our Scenic trains and Interislander with discounted travel privileges
• NZ Railways Staff Welfare trust - enjoy access to holiday homes across NZ & Australia
• Feel supported through our multiple networks and mentoring programmes
• Ongoing training and development

Kua rite, kia rite | Ready to Make a Difference?

Our people are everything. That’s why KiwiRail is committed to an inclusive, flexible, and supportive workplace where everyone can feel valued, respected, and have equal opportunities to succeed. We encourage applications from people of all ages, genders, sexual orientation, personalities, ethnicities, abilities, and cultures.

Me pēhea te tuku tono | How to Apply

Submit your CV and cover letter online. Internal current KiwiRail employee, please apply using your internal profile.

Rā aukati | Applications close: 30 August 2026 (unless filled sooner)