Valet Supervisor

JobsCloseBy Editorial Insights

Valet Supervisor at SLS Dubai, a luxury 5 star hotel under the Accor umbrella, oversees daily valet operations to ensure five star guest service, smooth vehicle handling, and strong team performance. The role entails supervising attendants, ensuring timely parking and retrieval, delivering a warm welcome, handling requests and complaints, and coordinating with Front Office, Concierge and Security while monitoring grooming, attendance, and safety procedures and producing basic shift reports. Requirements include a High School diploma, 2–3 years in valet or hospitality, optional supervisory experience, and a valid driving license; you must be onsite in Dubai. To apply, tailor your resume to showcase leadership, visible guest service impact, incident resolution, and cross department collaboration, with examples of efficiency gains and safety adherence.

Company Description

SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.

Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.

A wondrous and striking landmark in Downtown District, designed by the award- winning architects and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.

Job Description

Job Summary

The Valet Supervisor oversees the daily valet operations of the hotel, ensuring excellent guest service, smooth vehicle handling, and efficient team performance in line with five-star hospitality standards.

Key Responsibilities

• Supervise valet attendants during shifts.
• Ensure timely and safe parking and retrieval of guest vehicles.
• Provide a warm and professional welcome to guests.
• Handle guest requests and resolve complaints professionally.
• Coordinate with Front Office, Concierge, and Security teams.
• Monitor staff attendance, grooming, and performance.
• Ensure compliance with hotel policies and safety procedures.
• Prepare basic shift and incident reports.

Qualifications

Qualifications

• High School Diploma or equivalent.
• Minimum 2–3 years of valet or hospitality experience.
• Previous supervisory experience preferred.
• Valid driving license.