Veterinary Receptionist

JobsCloseBy Editorial Insights

IVC Evidensia’s East Grinstead Vet Centre seeks a warm, experienced Receptionist to be a friendly face for clients and their pets. The role handles phones, appointments, payments and health plans, while supporting the smooth running of a busy small animal practice as part of a supportive team. The ideal candidate brings experience, superb client care, and the ability to multitask in a fast paced environment. When applying, highlight your ability to manage calls, bookings, payments and health plans, plus warmth, reliability and teamwork. Expect 38 hours over four days with every other Saturday morning. Benefits include holiday, birthday leave, Academy training, pension, and staff pet care.

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We’re on the lookout for a warm, experienced Receptionist to join our friendly and supportive team here at The East Grinstead Vet Centre. If you love working with animals and people and enjoy being the friendly face welcoming clients and their pets, this could be the perfect role for you!
Your days will be varied and rewarding—answering phones, booking appointments, managing payments, helping clients with health plans, and supporting the smooth running of our clinic. You’ll be part of a great team, ensuring every visit is a positive experience for both pets and their owners.
Why join us?
We are a busy, small animal practice in beautiful East Grinstead with satellite branches in Crawley and Copthorne, with good transport links to London and Brighton. We are lucky enough to have the Ashdown Forest on our doorstep, providing a great place for walking and enjoying spectacular views.
Your shift pattern
You will work 38 hours per week across 4 days, covering 9-hour shifts; this will also include every other Saturday morning.
In addition to a competitive salary, you will benefit from:
*6.6 weeks annual leave *Additional annual leave for your birthday which will be added to your holiday allowance*Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay *Cycle to work scheme *Initiatives focused on employee wellbeing *Non-accidental injury support *Learning and development opportunities via the IVC Evidensia Academy *Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers *Pension scheme *Discounted staff pet care