Waiter/Waitress

Radisson Hotel Group, a global leader with ten distinctive brands and more than 1,500 hotels across 95+ countries, is looking for a Waiter/Waitress to join an onsite team in Abu Dhabi. The company’s service ethos centers on Every Moment Matters and a Yes I Can approach, guiding staff to create memorable guest moments. This full-time role sits at the heart of the city’s hospitality scene and would suit someone who loves delivering warm, attentive service in event and conference settings.

In this position, you’ll be part of the banquets department, helping ensure smooth and high-quality guest experiences at conferences and events. You’ll work with a team to respond promptly to guest needs, support colleagues across the service floor, and bring your best every day to help guests feel cared for from start to finish. The role emphasizes collaboration, responsibility, and a clear focus on maintaining the hotel’s standards of service and guest comfort.

Radisson Hotel Group welcomes applicants from diverse backgrounds. Experience in food and beverage service is a plus but not essential, as they value character, skills, and a genuine passion for hospitality. The right candidate will be someone who can combine service excellence with a proactive, problem-solving mindset and a strong sense of integrity.

What You’ll Do On The Floor

You’ll contribute to the smooth running of the banquets operation by delivering a guest-centric service experience during events, working as part of a team to ensure guests receive timely, professional responses to inquiries and requests. You’ll take ownership of the duties assigned to you, supporting the department’s goals and helping to deliver the hotel’s service standards throughout the event lifecycle. You’ll also collaborate with your supervisor to manage costs and inventory, and you’ll help raise productivity and performance while upholding the company’s culture and values. In addition, you’ll play a role in ensuring compliance with relevant legislation and best practices, keeping records for internal and external audits and following up as required.

Who Will Succeed In This Role

Must-haves include a genuine commitment to delivering exceptional guest service, strong communication skills, personal integrity, and the ability to take ownership of duties and find creative solutions. The role rewards people who can stay calm under pressure, coordinate effectively with team members, and maintain a professional demeanor while attending to guests at events. A background in hospitality or customer-facing service helps, but the employer also values energy, reliability, and a willingness to learn and grow within the team.

Nice-to-haves include any experience in food and beverage service, especially in banquets or events, as well as a demonstrated passion for hospitality and teamwork. While not required, familiarity with event workflows and guest-service processes can make the transition smoother and faster.

Pay And Practical Details

The position is onsite in Abu Dhabi, with the role described as full-time. Specific salary information isn’t disclosed in the listing, but the role comes with the benefits package described by the employer. Among the perks, team members can enjoy benefits such as up to 53% off stays at Radisson Hotels worldwide and a guaranteed minimum of 30% off for friends and family. There are also exclusive discounts on breakfast, food and beverage, spa, and more. The company highlights the chance to access both global and local perks that vary by country. Applications are welcomed from all backgrounds, and adjustments are available during the application process if needed.

Other practical details include that the role is an on-site assignment in Abu Dhabi, with benefits designed to support growth, learning, and career development within the Radisson portfolio. The posting notes a welcoming stance toward diversity and inclusion and invites applicants from varied experiences to apply.

Advice For Applicants

Lead your resume with a record of guest service. If you have any hospitality or events experience, place that front and center, and highlight how you’ve helped guests feel welcome or resolved issues on the spot. If you’re new to food and beverage, feature customer-facing roles or situations where you delivered service with care.

Show how you prove the must-have skills. Offer concrete examples of times you communicated clearly with guests or team members, took ownership of a task, and found a creative solution to a problem, especially in a banquets or events context. Mention outcomes or improvements you helped achieve, even if the setting was small scale.

Be ready for interview questions about events and guest interactions. Think of a moment when you assisted a guest during a busy event, how you coordinated with teammates to maintain flow, and what you did to ensure the guest left satisfied. Prepare to discuss how you handle pressure, adapt to changing needs, and uphold service standards on the floor.

Have a thoughtful question ready to ask. For example, ask how the banquets team collaborates with events staff during large conferences, what a successful shift looks like, or how the hotel supports ongoing growth and training for banquet roles. This shows you’re focused on contributing to guest experiences and your own development.