Water Serviceperson

JobsCloseBy Editorial Insights

Downer is seeking a motivated Water Serviceperson to join a team delivering Auckland’s water, wastewater and stormwater services from Albany. This full-time onsite role handles routine maintenance, reactive works, fault response, repairs, reinstatement, field data entry and record keeping with a safety and quality focus. You’ll interact with customers and stakeholders, work with your Supervisor and crew, and step toward more independence while on standby and callout rosters. Requirements: NCEA Level 2, some water or infrastructure experience, a full Class 1 driver licence (Class 2 and endorsements advantageous), strong teamwork and problem solving, and comfort with mobile tech. Apply online via the ad and show practical reliability and safety focus, plus eligibility to work in NZ.

Te kōwhiringa | The Opportunity
This is an excellent opportunity for a motivated Water Serviceperson to join a high-performing team delivering essential services across Auckland’s water, wastewater and storm water networks.

In this role, you’ll support the delivery of both routine maintenance and reactive works, helping ensure network faults are responded to quickly and effectively. From assisting with repairs through to reinstatement works, your contribution will help maintain critical infrastructure and keep communities connected.

Working closely with your Supervisor and crew, you’ll play a key role in day-to-day operations—responding to customer requests, supporting fault resolution and ensuring work is completed safely, efficiently and to a high standard. You’ll also be responsible for completing field data entry, maintaining accurate records and contributing to continuous improvement across operations.

Customer interaction is an important part of the role. You’ll engage with the public and stakeholders, helping ensure clear communication and a high level of service delivery, while meeting contractual response times.

This is a hands-on position with opportunities to grow your capability over time, gaining the skills and experience to work more independently as your confidence develops. You’ll also take part in standby and callout rosters, supporting critical incident response when required.

If you enjoy practical work, being part of a team and contributing to essential infrastructure that supports everyday life, this is a great opportunity to build your career.

Mōu koe | About You
You will bring:

• NCEA Level 2
• Some knowledge or experience in infrastructure, civil, or water-related works
• Full Class 1 driver licence (Class 2 and W, T, R endorsements advantageous)
• Strong teamwork skills and the ability to communicate effectively with colleagues and the public
• Demonstrated problem-solving ability and a proactive approach to your work
• Confidence using technology, including mobile field devices for data entry and reporting
• A strong commitment to safety, quality and following procedures
• Self-motivation, energy and a willingness to learn and develop

You’re someone who takes pride in your work, shows initiative and enjoys being part of a team that delivers important services to the community. You’re reliable, adaptable and committed to delivering a high standard of service every day.

Ko wai mātou | Our Organisation
Downer's Energy & Utilities business unit is an integrated trans-Tasman team, providing services and solutions that connect communities to essential networks and infrastructure. We design, build, operate and maintain today's critical assets and networks, delivering complete services across the water, electricity, telecommunications, industrial and power generation sectors. Our expertise spans in-house technical smarts, specialist engineering, integrated OEM partners, and dedicated crews of qualified tradespeople.

Downer Group is an employer that acknowledges and embraces the importance of our people's diverse experiences, talents, and cultures. As an inclusive employer, we welcome applications from everyone.

Me pēhea ki te tono | How to Apply
If this sounds like the opportunity for you, please submit your application online via the advertisement – email applications will not be accepted.