Welcomer - Lobby

JobsCloseBy Editorial Insights

Accor is seeking a full-time Welcomer for Pullman in Dubai, onsite. You will craft engaging guest experiences, build rapport to foster loyalty, and serve as a hotel ambassador delivering courteous, upscale service while following brand standards and safety procedures. The role requires strong communication, the ability to multitask under pressure, and immaculate grooming. We value diversity and inclusion and expect every guest to feel welcome. To apply, tailor your CV to show guest relations wins and loyalty outcomes, highlight luxury hospitality experience in Dubai, mention knowledge of Accor and Pullman, and prepare concrete examples of teamwork and problem solving.

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Welcomer 

As a Welcomer to provide engaging experience to guests staying at Pullman and shall also be responsible for making a rapport with them to gain loyalty, keeping in mind the objectives, performance, consistency and quality standards established.

To act as the ambassadors of the hotel, providing guests above-and-beyond services to ensure their experience will be worth remembering.

To provide a courteous, professional, efficient, flexible and upscale service at all times, following the standards laid down by the department. 

To ensure effective implementation of all departmental, human resource, finance and safety system policies and procedures.

Qualifications

• Good communication skills
• Must have the ability to multi Task
• Ability to handle pressure.
• Maintain high standards of personal hygiene & grooming.

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.