Workplace Experience Coordinator

JobsCloseBy Editorial Insights

Zscaler is hiring a Workplace Experience Coordinator in Paris to deliver end-to-end workplace services, oversee facilities operations, space planning, and vendor management, and drive local and global initiatives, reporting to the EMEA Senior Manager, Facilities Operations. The role requires 4+ years in a Workplace or Hospitality setting, proven change-management and vendor-management skills, and the ability to work independently while collaborating across the People Team and other functions. Ideal candidates bring experience with relocations or office build-outs and relevant facilities certifications. To apply, tailor your resume to show ownership and measurable improvements, provide concrete examples of problem solving, and connect your achievements to Zscaler values like customer obsession, collaboration and accountability, highlighting Paris onsite readiness.

About Zscaler

Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity.

Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. 

We champion an “AI Forward, People First” philosophy to help us accelerate and innovate, empowering our people to embrace their potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler to help shape the future of cybersecurity.

We are looking for a Workplace Experience Coordinator to join our People & Culture team. This is a role based in our Paris, France office, reporting to the EMEA Senior Manager, Facilities Operations. Our general and administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive, and expertise to work with the world’s cloud security leader.

What you’ll do (Role Expectations)

• Ensure a best-in-class, end-to-end workplace experience for all employees and external guests across managed sites while promoting a productive and efficient work environment
• Oversee workspace services operations, including mailroom, security, janitorial services, food and beverage programs, parking, and other workplace amenities
• Align physical workplace layouts and workflows with organizational needs, leveraging space management practices to promote function and employee satisfaction
• Oversee vendor management to ensure best in class service delivery in the office and alignment with regional and global compliance and budgetary requirements
• Develop and execute workplace projects and initiatives to align with both local and global strategies
• Collaborate cross-functionally with the People Team and other departments on activities and events that drive engagement and support organizational culture

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 4+ years of experience in a Workplace or Hospitality role, with site lead experience preferred
• Demonstrated expertise in change management, vendor administration, and operational workflows
• Guided by professional curiosity to identify opportunities for improvement and enhance the workplace environment.
• Proven ability to work independently with minimal supervision, while appropriately leveraging professional judgment and decision-making
• Strong organizational skills and ability to establish workflows, evaluate systems, and implement solutions to optimize workplace operations

What Will Make You Stand Out (Preferred Qualifications)

• Experience with office relocations, build-outs, or renovations
• Experience working collaboratively with building management and creating strong cross-functional relationships
• Facilities management qualifications or trainings (IFMA, IOSH, Corenet employee experience certificate)

#LI-Onsite #LI-MP1

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.