0029 - Assistant Store Manager PT
LidsLids Sports Group is seeking an Assistant Store Manager for its Rockford, Illinois location. The role is part-time and onsite, and it sits within a network of more than 1,300 stores nationwide focused on fan-driven retail experiences. Lids is the largest licensed sports retailer in North America, pairing sports, fashion, and culture under one roof, with in-store embroidery and collaborations with major brands and teams. If you like leading teams, helping customers find the right gear, and keeping a busy shop running smoothly, this could be a solid fit.
In Rockford, you’d help the Store Manager keep the store on track, drive great customer service, and ensure the shop looks its best. The company aims to blend sports fandom with style, creating spaces where fans feel welcome and purchases feel personal.
As a part-time, onsite role, this opportunity is ideal for someone who enjoys hands-on retail leadership, mentoring teammates, and delivering friendly, knowledgeable service to fans and shoppers alike.
Keeping the store humming in Rockford
When the Store Manager isn’t on site, you step in as the manager on duty for scheduling issues, customer concerns, and day-to-day decisions. You’ll guide the sales team through LIDS Training Programs, set goals for sales and tasks, and follow up to ensure progress while the manager is away. You’ll support recruitment and training efforts to build capable, brand-aligned staff and you’ll model the brand standards in appearance and behavior.
You’ll help maintain a respectful, inclusive team environment by fostering positive working relationships and enforcing company policies and security practices, including safeguarding inventory and cash. You’ll handle staffing needs and call in associates during peak times to keep the store productive, tackling other duties as needed to keep operations smooth.
Beyond people management, you’ll own the customer experience by executing the selling strategy, resolving feedback and escalations on the spot, and educating customers about Lids membership programs and live-in-store offers. You’ll also stay aligned with visual guidelines to ensure clean merchandising, signage, and store cleanliness, and maintain a professional look that matches the company dress code.
What you’ll need to bring to the role
- A proven track record of delivering sales results while minimizing loss
- Strong interpersonal skills and the ability to communicate clearly and professionally
- Ability to work effectively without direct supervision
What this role offers and practical details
You’ll access a comprehensive benefits package that includes medical, dental, and vision coverage, along with a retirement plan. The company covers 100% of the employee cost for short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program. Paid Time Off is included, plus a generous employee discount and exclusive perks. There’s ongoing career development through discounted education opportunities, a collaborative team environment, and options for early wage access alongside uncapped monthly bonus potential.
The position is part-time and onsite in Rockford. Legal work authorization is required for employment in the country of hire, and current or future visa sponsorship is not available for this role. The physical demands include the ability to lift up to 50 pounds occasionally, climb a ladder occasionally, stand and walk frequently during shifts, and operate a computer and store POS systems as part of daily duties.
Tips to help you stand out for this role
On your resume, lead with leadership and store-operations experience that shows you’ve acted as Manager on Duty, including scheduling and staffing decisions and handling issues when a manager isn’t on site.
To prove the must-have skills, include concrete examples of driving sales while keeping shrink in check, along with moments where you resolved customer escalations to “make it right.” Highlight how you communicate with customers and teammates and any independent projects where you kept operations running smoothly without direct supervision.
In interviews, be ready to discuss how you would execute the selling strategy, manage cash handling and till procedures, and support inventory audits to maintain accuracy. You should also describe how you’d maintain the store’s look in line with visual merchandising standards and company policies.
A smart question to ask is which two KPIs matter most for the Rockford location right now and how the assistant store manager contributes to achieving them. You could also ask about the training resources available to help you grow into this leadership role and how promotions from within the store are handled.