5762 - Seasonal Sales Help
LidsLids, the largest licensed sports retailer in North America with more than 1,300 stores, is seeking a Seasonal Sales Help in Burlington, CA. This on-site, temporary role puts you on the store floor helping fans choose officially licensed hats and apparel, and it can include guiding customers through in-store embroidery and customization options. The company blends sports, fashion, and culture to create memorable retail moments, so you’ll be part of a team that fuels fan pride during a busy season. This position is well suited to people who enjoy engaging with customers, collaborating with teammates, and keeping visuals sharp in a fast-paced environment.
Headquartered in Indianapolis, Lids delivers premium, fan-driven products and experiences. The Burlington location relies on seasonal staff to maintain high energy levels, assist shoppers in expressing their individuality and team spirit, and contribute to a welcoming, well-presented store atmosphere. If you like lively stores and helping people find items that reflect their personal style and allegiance to their teams, you’ll fit right in.
On the job, you’ll be the heartbeat of the shop, delivering a friendly, energetic shopping experience and guiding customers to items that match their style and fandom. You’ll build product knowledge so you can answer questions with confidence, keep displays aligned with the brand’s visual guidelines, and support daily operations like receiving shipments and restocking merchandise. Above all, you’ll present a professional appearance and follow store policies to help every guest leave with a positive impression of Lids.
A day on the shop floor
On a typical shift, you’ll help fans find gear that shows off their individuality and team pride while contributing to the store’s goals. The role calls for not just enthusiasm, but the ability to communicate clearly and professionally so customers feel understood and taken care of. You’ll contribute to maintaining engaging product presentations and a clean, inviting space, which means both helping customers and staying mindful of the layout and signage that guide purchases. Alongside direct service, you’ll support routine operations, processing shipments, counting stock, and resetting merchandise, without losing focus on delivering standout customer experiences.
The essentials and nice-to-haves
Must-have requirements
- Excellent interpersonal skills with the ability to speak clearly and professionally in customer interactions.
Nice-to-haves
- Background in customer service or retail can help you hit the ground running.
- Experience assisting with shipments and keeping inventory counts accurate.
- Ability to follow store policies and guidelines while maintaining a neat, professional appearance.
- Willingness to help with merchandising and general store upkeep to support strong visuals on the floor.
Pay, perks and practical details
Pay for this role is base pay, and the exact base amount may vary by geographic region, job-related knowledge, hours and experience. The pay statement notes that pay represents base compensation only, with variations possible by location and other factors.
What you get beyond pay includes employee discounts and perks, opportunities for career development and professional training, a collaborative, team-oriented work environment, and Early Wage Access to provide added financial flexibility.
Physically, the job can require lifting up to 50 pounds occasionally, climbing a ladder and working with hands overhead, and standing and walking frequently on shift. You’ll need to hear clearly and communicate with customers and colleagues, read store information, and operate a computer and mobile Point-of-Sale system. Lids notes that reasonable accommodations can be made for individuals with disabilities, and inquiries about accommodations can be directed to [email protected]. The role reports to the Store Manager, and employment eligibility is required to work in the United States, with no visa sponsorship available for this position. The company maintains an equal opportunity policy, and applicants will be evaluated without regard to protected characteristics.
This is an on-site, temporary assignment based in Burlington, California, and there are no travel requirements specified for the role. Details about the arrangement, including the potential for advancement or ongoing seasonal opportunities, will be shared in the interview process.
Tips for making your mark
Lead your resume with a line about your ability to help customers and energize a busy floor, and highlight a concrete customer-service achievement that demonstrates how you meet needs quickly and politely. If you’ve worked in retail or service roles before, feature a specific moment where you helped a shopper find just the right item or turned a curious browser into a buyer, especially when you kept displays tidy and aligned with guidelines.
When you describe your must-have skills, include a short example that shows you can communicate clearly and professionally in a setting with lots of moving parts. Tie that example to a recent role where you explained product details or helped a customer navigate options, reinforcing your ability to connect with people and explain decisions well.
Be ready to discuss how you’ve handled inventory tasks and shipments, and how you maintained store visuals during peak periods. Have a story ready about a time you kept stock counts accurate while balancing other customer needs on the floor, and show you’re comfortable learning and applying store procedures and policies.
Ask a targeted question to close. For instance, inquire how success is measured for seasonal sales helpers during the peak season and whether there are opportunities for continued training or longer-term roles after the season ends.