9532 - Team Member II PT

Lids Sports Group brings together sports, fashion and campus pride through licensed products and memorable retail moments. The COOP stores extend that expertise to Harvard and MIT, delivering a consistent, locally relevant experience for students, faculty, staff and campus visitors while honouring the brand’s heritage. A part-time Team Member II will help run the Harvard and MIT locations with a focus on accuracy at the till, cash-office routines, inventory support and service, stepping in as Manager-on-Duty when needed.

The role sits onsite in Boston, and you’ll share in daily floor leadership and transactional responsibilities that keep the stores running smoothly. It’s a great fit for someone who enjoys people-facing work, wants steady hours in a university setting, and values hands-on leadership at the point of sale.

If you like the idea of supporting campus communities through retail, thrive in a team-oriented environment and can adapt to the schedule needs of peak periods and campus events, this role could be a good match.

Leading the floor at The COOP

Each day may start with opening or closing the store and stepping in as Manager-on-Duty when assigned. You’ll steer the team, coordinate breaks and coverage, keep service levels on track, and escalate issues as needed. Coaching colleagues on customer service, product knowledge and store procedures helps ensure a smooth guest experience across all touchpoints.

Behind the scenes: keeping operations on track

Behind the scenes, you’ll support cash-office functions, deposits and tender reconciliation, and work with invoices, merchandise payable processes and receiving records as assigned. You’ll help apply The COOP membership benefits accurately and follow Harvard-, MIT-, or store-specific tender, discount and transaction rules. You’ll also assist with inventory counts, investigate discrepancies, support loss prevention efforts, and participate in safety, technology and facilities routines.

Customers come first on the floor

Maintaining a visible floor presence means helping guests across product categories and services. You’ll back merchandising, replenishment, housekeeping and campus events, ensuring the store stays ready for peak periods. A flexible approach to covering all departments helps you step in wherever needed to keep service level expectations met.

What you’ll need to bring to the role

Here are the must-have knowledge, skills and experience for this position. A background in retail or related operations helps you hit the ground running, with preference given to candidates who have held a keyholder, lead or supervisory role. You should demonstrate solid accuracy, good judgment, clear communication and strong problem-solving abilities. Comfort with handling multiple tender types and different retail systems is important, along with a flexible schedule that includes openings, closings, weekends, holidays and peak periods.

• At least two years of experience in retail, operations, cash handling, inventory or customer service, with a preference for supervisory exposure
• Previous keyholder, lead or supervisory experience is preferred
• Strong accuracy, sound judgment, clear communication and effective problem-solving
• Comfort working with multiple tender types and retail systems
• Flexible availability for opening, closing, weekends, holidays and peak periods

Compensation, schedule and practical details

The role is part-time and onsite in Boston, MA, with a salary range of $36,000.00 to $40,000.00 per year. Work focuses on The COOP stores serving Harvard and MIT communities, with eligibility requirements reflecting local employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position, and current or future visa sponsorship is not available.

The physical demands include standing and moving around the store for extended periods, frequent interaction with customers and team members, and the ability to operate point-of-sale, inventory and other retail technology systems. You may occasionally lift and move merchandise and supplies up to 50 pounds and use ladders safely; reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Employment requirements

Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role.

Equal Employment Opportunity

The company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Notice to Applicants

In connection with the application, personal information may be collected for human resources and business management purposes, including evaluating candidates and maintaining recruiting records. Upon a conditional job offer, additional information may be required and background checks may be conducted as permitted by law.

Need accessibility assistance?

Applicants who require accessibility assistance to submit an employment application may email [email protected]. A member of the Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.

Tips for your COOP application

Lead with your relevant retail and leadership experience, especially any roles where you opened, closed or acted as a supervisor. Use concrete examples to show how you’ve supported cash handling, inventory or membership benefits in past positions.

Demonstrate how you’ve handled multiple tender types and navigated retail systems by describing specific tools you’ve used and the kinds of transactions you’ve processed. If you’ve helped reconcile deposits or conducted stock counts, share the outcomes you achieved.

Be ready to discuss how you’ve communicated with customers and coached teammates to improve service levels. Prepare a short example that shows you can balance guest needs with operational controls under pressure.

Ask a focused question about how The COOP leverages Harvard or MIT tender rules during peak events, or how the team plans for campus-wide events and holidays to ensure coverage. This helps show you’re thinking about the role in the campus context.