Admin & Events Assistant - The Remarkables

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NZSki’s Admin & Events Assistant at The Remarkables is a seasonal, on-site role joining a two-person team to support daily mountain operations, guest experience and on-mountain events from mid-May. You’ll need superb organization, clear communication, and the ability to juggle priorities with a calm, can-do attitude. Responsibilities include admin inbox management, Trello updates, two-way radio monitoring, snow reports, invoicing, newsletters, run sheets, event setup and staff uniform logistics for 300+ crew, plus general ops support and health and safety compliance. To apply, tailor your resume to admin and events, showcase relevant software skills, frontline service and event coordination, and convey your enthusiasm for snowsports and NZSki’s inclusive culture, noting your flexibility around weather-driven hours.

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Are you fuelled by a passion for the outdoors? Is there something indescribable that draws you to the mountains? Let’s chat. Joining our crew is more than just working at a ski field - it’s a lifestyle, seasonal work is a rollercoaster but it’s one that creates lasting memories that you’ll talk about for a lifetime.
Our NZSki community has been growing since 1947 and continues to offer the best experience for our crew, locals, and guests alike. Everyone at Coronet Peak, The Remarkables and Mt Hutt cares for the mountains and shares a passion for snowsports and the surrounding regions. Our success is due to our awesome customer service, first-class facilities, majestic scenery, and wild terrain.


About the Role

To join our exceptional administration and events team, you will need incredible communication skills and be remarkably organized. You will need the ability to juggle priorities with a smile while being passionate about good customer service.

As an Administration & Events Assistant, you will be one of two positions supporting daily mountain operations, customer experience and on-mountain events. While office based, this is a fast-paced varied role that requires strong communication, organisation and the ability to remain calm under pressure.

This seasonal role will start mid-May. You’ll work closely with the Admin team including (Head of Department, Team Leader, Admin Assistant, Mountain Hosts and Custodians) to ensure smooth and efficient operations across the ski area.

Key Responsibilities

Administration & Operations

• Manage incoming phone calls and guest enquiries

• Take responsibility of shared admin inbox/emails while making sure Trello board is current

• Always monitor and respond to two-way radio communications

• Update snow reports, chain calls and mountain conditions via NZSki platforms and radio

• Maintain daily ski area records and conditions reports

• Provide administrative support to management and other departments

• Process lift tickets for returning staff, events and media personnel

• Process staff concession requests and letters of introduction

• Collate and process invoices and purchase orders via Continia

• Track demo days and complete monthly invoicing

• Produce weekly staff newsletters

• Liaise key messages between staff, HODs and Management

• Make clear PA announcements regarding weather, lift holds and operational updates

Events & Engagement

• Help create and distribute run sheets, support delivery of internal and external on-mountain events

• Help with event set-up and pack-down

• Assist with organising and delivering staff events, functions and inter-mountain sports between Remarks & Coronet (including evenings as required)

• Coordinate staff incentives and reward systems

Uniform

• Coordinate RFID tagging, distribution, in season uniform swaps, returns and end-of-season stocktake of 300+ staff uniforms

• Take responsibly of all uniform stock. Keep uniform cupboard clean, organised and tidy at all times

Health & Safety

• Prioritise Health & Safety compliance at all times

• Maintain accurate records and ensure contractor sign-in/out

• Scribe and follow communications during emergency situations and scenarios

• Reunite lost children with parents following established procedures

General Operational Support

• Assist operational teams as required (queue control, snow shovelling, F&B table clearing, support our Custodians in recycling and rubbish sorting, bathroom cleaning etc)

• Maintain a proactive, helpful and “can-do” approach at all times


About You

• Passionate about the snowsports industry and ski field operations

• Strong administrative background with excellent keyboard and computer skills

• Events experience is advantageous

• Confident communicator with professional phone manner

• Highly organised with the ability to prioritise and multitask

• Calm under pressure with sound decision-making ability

• Experienced using Microsoft Office and Google systems

• Comfortable working autonomously and within a team

• Strong frontline customer service skills

• Able to quickly build rapport with guests and staff

• Adaptable and able to absorb large amounts of information

• Positive daily attitude and demeanour is a must, engages in a collaborative spirited office environment and can bring a sense of humour to our close-knit team while remaining professional

• Willing to support other departments and take on additional duties as required

• An understanding that employment is subject to the vagaries of the weather and the hours of work cannot be guaranteed


As Kaitiaki of the mountains we have an enduring commitment to our environment, people, and communities to ensure they benefit from our presence and as proud supporters of Winter Pride we’ve pledged to continue to provide a working environment that embraces and values diversity and inclusion.
A few other reasons to join our Coronet Peak, The Remarkables and Mt Hutt crew:
• 3 Peak winter season pass (Full Time crew)
• Discounted day passes at other ski areas
• Transport to/from mountains.
• Fantastic wellbeing support for all staff
• Nutritional hot crew meals each day (Discounted)
• Discounts at many local eateries, bars, breweries and retail outlets
• Discounts on mountain
• Regularly organised social activities off mountain
• Cool recognition programmes with prizes
• Earn and learn – free ski lessons (Full Time crew)