Administrative Assistant
MiralJobsCloseBy Editorial Insights
Miral Experiences is hiring an Administrative Assistant to keep Food & Beverage department running smoothly and to support guest experiences across Abu Dhabi venues. You will handle department administration, timekeeping, training nominations, meeting bookings and minutes, purchasing requests, and intranet updates while coordinating with teams and upholding UAE laws. Essential qualifications include a high school diploma, at least two years in a similar role, fluent English, and proficiency in Word, Excel and PowerPoint. Desirable: secretarial training, park or hotel experience, independence, familiarity with FLIC MAXIMO ORACLE LMS. To apply, tailor your CV to show cross-functional impact and HACCP payroll familiarity, and connect your experience to Miral’s guest first mission.
Join us at Miral Experiences!
Miral Experiences is a region’s leader in the management and operation of world-class, award-winning immersive attractions and experiences across Abu Dhabi. Our diverse portfolio includes some of the most iconic entertainment and leisure destinations, including Ferrari World Yas Island Abu Dhabi, Yas Waterworld Yas Island Abu Dhabi, Warner Bros. World™ Yas Island Abu Dhabi, SeaWorld Yas Island Abu Dhabi, CLYMB™ Yas Island Abu Dhabi, and TeamLab. Phenomena Abu Dhabi, and CLYMB™ Abu Dhabi, as well as cultural treasures like Qasr Al Watan.
We specialize in crafting unique experiences that cater to all tastes and ages, delivering a seamless blend of thrills, joy, and discovery. Our attractions are designed to ignite the imagination and create unforgettable memories for visitors from around the world. Whether you're seeking excitement, relaxation, or cultural enrichment, we offer something for everyone.
About the Role
To ensure a smooth and efficient operation in the Food & Beverage Department in relation to the Company Core Process; thus directly impacting the delivery of the experience.
This position coordinates daily activities efficiently between the Food and Beverage Department and all other departments. Responsible for department administration, time keeping, key control, department training nominations, meeting room bookings & minutes, colleague file management and managing the department's internal webpage.
Key Responsibilities
Handling and responding/processing incoming calls and correspondence
Drafting letters, e-mails, standard reports and presentations many of which will be based on standard templates
Organizing meetings, briefings and department internal events including invitations, room bookings, event requests
Taking and distributing meeting minutes with in the team
Raising purchase requests and subsequently following up on approvals, delivery and payment
Keeping the relevant stationary stock for the department and handling stationary requisitions as required
Handling any filing required in the department and ensuring the necessary documents and records are updated and filed correctly
Processing various departmental forms including leave requests, expense reimbursements, business travel authorizations
Updating any regular trackers, excel sheets or reports
Coordinating any travel bookings with the Human resources department
Raising service requests for maintenance required in the department
Updating any timekeeping/attendance records as required (not including actual scheduling and approvals of overtime etc.
Any other admin work as required by the department
Manage all payroll and HR administration for food and beverage department
Managing the HACCP process for the kitchen department
Liaising with Food Alert to make sure they are fully supported with any investigations and audits they may have
Make sure all departmental training is planned, actioned and documented including new starter inductions
Ensuring effective lines of communication are maintained between the Line Managers and other departments
To enforce and adhere to all UAE Laws, Health, Safety & Environmental policies, industry and company rules and regulations, reporting any safety concerns or incidents to management in order to minimize risk and maintain a clean safe and hygienic environment for all Guests and Colleagues
Performance assessments / audits – conduct with stakeholders’ front of house / back of house audits– collate all data to cascade
Documentation – to assist in the creation of Standard Operating Procedures, Standard Training Plans (STP’s), Training Workshop Documentation in line with Business Excellence guideline templates
Qualifications & Experience
Essential
High School Diploma/ High Secondary education or equivalent
Minimum 2 years of experience in the same field
Good command of English language, both verbal and written
Familiarity with MS Word/ Excel and PowerPoint software programs
Customer Service skills
Excellent Communication skills
Presentation/ Reporting skills
High level of attention to details
Abilty to work efficiently without jeopardizing submission deadlines
Strong analytical thinking and problem-solving skills
Strong interpersonal skills
Desirable
Basic Secretarial Courses, Administrative Training/certification would be an advantage
Previous Admin Support experience in theme park experience or hotel setting
Ability to work independently as the need arises
Ability to develop relationships and communicate with all levels of management
Ability to maintain effective working relationship with team members and managers
Knowledge of FLIC, MAXIMO, ORACLE, IG, EATEC, LMS software systems applications
Shape the Future with Us
At Miral Experiences, we don’t just create world-class destinations - we create unforgettable memories for our guests and remarkable careers for our people.
From theme parks and attractions to guest services and behind-the-scenes roles, every member of our team plays a part in delivering exceptional experiences. We’re driven by passion, powered by innovation, and committed to excellence in everything we do.
We’re looking for passionate, driven, and talented individuals who are ready to grow, lead, and make a difference. No matter your background or expertise, there's a place for you at Miral Experiences.