Administrative Assistant - Global Clinical Development Team

JobsCloseBy Editorial Insights

Merck Group (EMD Serono) is hiring an Administrative Assistant for the Global Clinical Development team in Billerica, MA, onsite, full time. You will support the Head of Clinical Development Immunology and colleagues across the US and EU, managing complex calendars, travel, contracts, invoicing, and meetings while ensuring confidentiality and smooth cross border operations. The role emphasizes proactive problem solving, process discipline, and collaboration to drive operational excellence across regions, including onboarding new team members. Requirements: a high school diploma or GED with 5+ years of admin experience; preferred experience supporting international teams and executives, travel and visa coordination, and strong MS Office, Outlook, and Teams skills. This role does not offer sponsorship for work authorization; external applicants must be eligible to work in the US. Pay range $35-53/hour. Tips: tailor your resume to highlight global coordination, show measurable results, align with our commitment to inclusion, and demonstrate how you thrive in fast paced, cross functional settings.

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This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US. 

Your Role:

As an Administrative Assistant within the Global Clinical Development team, you will work closely with administrative colleagues across multiple international sites to provide proactive, comprehensive support to the Head of Clinical Development Immunology and the broader team across the US and EU.

You will manage day-to-day operations, including calendar management, travel arrangements, contract creation, invoice processing, and coordinating meetings (virtual and on-site), while also supporting cross-border coordination and ensuring smooth global operations.

Responsibilities: 

• Collaborate closely with administrative professionals across regions within Global Clinical Development to drive consistency and operational excellence
• Promote transparency and adherence to internal processes for smooth workflows among assistants
• Manage and coordinate complex executive calendars, prioritizing strategic objectives and resolving conflicts
• Act as a trusted partner and gatekeeper to the Head of Clinical Development Immunology, upholding professionalism and confidentiality
• Anticipate needs and proactively address gaps to ensure seamless daily operations
• Coordinate domestic and international travel with detailed itineraries and real-time adjustments
• Oversee expense reporting, invoicing, budget tracking, and administrative financial activities per policies
• Plan and execute internal/external meetings (leadership events, offsites, governance forums) with organized agendas and follow-ups
• Maintain organized, compliant records for documents, contracts, and correspondence
• Support onboarding of new team members, including logistics, systems access, and stakeholder connections

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Who You Are: 

Minimum Qualifications:

• High School diploma or GED and 5+ years of administrative assistant experience

Preferred Qualifications:

• Demonstrated experience supporting international teams and stakeholders across multiple regions (US and EU), with a track record of coordinating globally dispersed activities
• Experience supporting executives in a global, cross-border environment
• Familiarity with international travel coordination, including visa processes and requirements
• Strong interpersonal skills with a collaborative approach
• Exemplary organizational, planning, and time-management abilities
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office (Excel, Word, PowerPoint); familiarity with Outlook, Teams, and related tools
• Ability to multitask, prioritize daily workload, and handle sensitive, compliance-related information with discretion and confidentiality
• Poised, composed, positive, and solution focused

Pay Range for this position: $35.00 - $53.00/hour

The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information click here.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!