Administrative Support

JobsCloseBy Editorial Insights

At Bupa Totara Gardens Care Home and Village in Auckland, this permanent part-time Administrative Support role focuses on keeping the care home running smoothly while placing residents at the heart of the service. You will manage reception, general administration, filing and databases, and day-to-day documentation with an average 8 hours per week, specifically Saturdays and Sundays from 10am to 2pm each day. The ideal candidate has at least one year of admin, reception or customer service experience, preferably in aged care; demonstrates excellent customer service, empathy for the elderly, and strong MS Office skills; and can work autonomously and as part of a team. To apply, tailor your CV to aged care exposure, show accuracy and deadline management, confirm NZ work eligibility, and submit your application.

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General information

Name Administrative Support Ref # 58323 Date Tuesday, February 10, 2026 Full / Part Time Part Time

Description & Requirements

 

Every day, in every way, we bring real heart to work. This Administrative Support position at the Bupa Totara Gardens Care Home and Village is a permanent part-time role. 

This role will suit someone who loves providing a high level of customer service and thrives in delivering great administrative support to the care home and village. As someone eager to learn and can work autonomously and within a team, you will help allow our front-line team to focus on our residents and providing the highest standards of care. Our residents are at the heart of what we do so you will love working with the elderly and making their lives better.

 

Hours & Roster Details:

• Employment Type: Permanent Part-Time
• Hours: Average 8 hours per week
• Shift Time: 10am -  2pm
• Roster Pattern: Saturday and Sunday, 4 hours a day

Where you will make a difference

• Provide general administration and secretarial support to the care home.
• Manage the care home reception desk.
• Maintain filling and database systems.
• Process documentation relating to the day-to-day operation of the business.
• Ensure deadlines are met for all reports.
• Collate, code, and distribute accounts payable invoices.

 

What About You

• A minimum of one years of administration, reception, or customer service experience is required, preferably in an aged care environment.
• Demonstrate excellent customer service and interpersonal skills with sensitivity towards the elderly.
• Strong computer literacy and proficient in MS Office Suite (Intermedial Level Word, Excel, Outlook and PowerPoint).
• Attention to detail with high accuracy with good time management to meet deadlines.
• Demonstrate compassion, empathy and enjoy working with the elderly.
• Applicants must be legally entitled to work in NZ.  

 

Extra Reasons to Belong

• Fully subsidised Southern Cross health insurance to our eligible permanent NZ employees and a discount on insurance cover for eligible family members.
• Wellbeing discounts and advice, EAP counselling services, study support, and cultural leave.
• Paid parental leave - in addition to standard parental leave, Bupa offers 12 weeks of paid leave for primary carers and 2 weeks for secondary carers.
• Refer-a-friend programme.
• Professional Development – in-house and external training and development.
• Industry-competitive remuneration and benefits, and internal reward and recognition programmes.
• No matter who you are or where you come from, we encourage you to ‘Be You at Bupa’.

 

For the opportunity to join the Bupa community and to make a difference to the lives of our residents, please submit your application today – we would love to hear from you.

 

About Bupa

Through vision, passion, and sheer hard work, we’re one of New Zealand’s largest aged care and dementia care providers. As one of New Zealand’s leading healthcare organisations, we employ more than 4,000 people: we’re brave, caring, and responsible. All united by one purpose – helping people live longer, healthier, happier lives and making a better world.

 

Our Values | Ā mātou ūara

Brave | Māiatanga   Caring | Manaakitanga   Responsible | Haepapa

 

Applications will be reviewed as they are received, and therefore may result in the role closing early if the right applicant is found.

 

Location Totara Gardens Care Home Recruiter Manju Karamchandani