Administrator, Inflight Dining

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• Be part of the Flight Service Team within the Customer Experience Division.
• Play a key role in inventory control, logistics coordination, and supply chain continuity across catering operations.
• Drive accurate inventory visibility and efficient product movement to support daily flight operations.
• Lead training and process improvement initiatives that strengthen inventory accuracy and operational performance.

What you'll do

• Works with various suppliers to ensure that caterer orders are fulfilled and shipped within the designated lead times outlined by Onboard Dining Services
• Analyzes and approves Ipayables invoices from suppliers
• Collaborates with procurement and logistics analysts to ensure that sufficient inventory is maintained at warehouses as well as at all catering locations.
• Processes and manages startup orders for new station startups which includes station pre-visit and assistance in the startup location for the initial flight(s)
• Supports new station startups, vendor transitions, and product rollouts to ensure operational readiness and continuity.
• Tracks shipments and proactively resolves delays, disruptions, and supply chain issues.Collaborates with suppliers, catering partners, procurement, logistics teams, and internal stakeholders to maintain alignment on inventory and operational requirements.
• Provides inventory reporting and operational updates to support leadership visibility and decision-making.
• Delivers training and system guidance to catering partners on inventory reporting standards, inventory reconciliation, and inventory management processes to ensure accurate stock visibility and accountability.

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• ​High school diploma or GED equivalency
• General knowledge of all commodities handled by the logistics team

Preferred Qualifications- Education & Prior Job Experience

• ​Bachelor's degree in a related field or equivalent work experience
• Knowledge of Onboard Dining Services operations

Skills, Licenses & Certifications

• ​Ability to balance multiple priorities
• Problem-solving and risk mitigation
• Strong organizational and time management skills
• Ability to make quick decisions based on operational situations
• Ability to become proficient with frequently used reporting tools and systems (e.g. AirVision Inflight, AAPICS)
• Knowledge of Microsoft Office to include Word, Excel, Outlook, PowerPoint, Access and MS Query

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.