Agent administratif

JobsCloseBy Editorial Insights

IHG’s Crowne Plaza Geneva is hiring a temporary on-site Agent administratif to support branding, digital marketing and guest communications for the hotel. You’ll coordinate branding initiatives, ensure consistency across materials and platforms, design offers aligned with the annual marketing calendar, boost visibility through social media and digital channels, create engaging content, manage websites and OTA listings, run SEO and SEA campaigns, and assist with photo shoots and events. Ideal candidates hold a Swiss hospitality management degree, 1–2 years in a similar 4- or 5-star hotel, fluent French and English with a third language a plus, plus strong CRM, analytics, WordPress and Canva skills. Apply at careers.ihg.com or via [email protected]

Crowne Plaza Hotels and InterContinental Hotels preserve the glamorous spirit of international travel. Working for these hotels is not just a job; it’s about contributing to a truly unique experience. We are looking for friendly, confident, and cosmopolitan individuals who are ready to exceed our guests’ expectations.

We focus on delivering exceptional service to the modern business traveler, while Inspiring Incredible moments for those staying at InterContinental — where luxury blends seamlessly with unforgettable experiences.

Crowne Plaza invites you to Dare to Connect with our diverse and dynamic teams, and to showcase your unique talents in an environment where every moment matters — creating meaningful connections that elevate the guest experience.

Join us to contribute to the success of our teams and create memorable experiences in Geneva !

A glimpse of your daily life

Every day is different, but you will mainly be :

• Coordinate branding initiatives to achieve set objectives.

• Ensure that advertising and promotional messages are consistent with brand standards.

• Maintain brand consistency across all communication materials and digital platforms.

• Design customer offers aligned with the annual marketing calendar and coordinate implementation phases.

• Enhance hotel visibility and brand awareness through social media and digital channels.

• Create and curate engaging content (articles, blogs, newsletters, visuals, videos) to promote hotel offerings and special packages. 

• Execute and optimize websites, update OTA content, and monitor performance through analytics tools. 

• Develop and distribute email marketing campaigns and newsletters. 

• Assist with photo/video shoots and organize promotional events.

• Plan and execute digital marketing campaigns (SEO, SEA, email marketing, paid media). 

• Identify target markets and tailor marketing initiatives to specific customer profiles. 

• Monitor and analyze campaign performance (ROI, qualitative, and quantitative reporting). 

• Recommend corrective actions and improve SEO (keywords, image optimization).

What we need from you

Graduate with a higher Degree from a swiss hospitality management school, with 1 to 2 years of experience in a similar position within a hotel establishment of the same category (4- or 5- star and more than 200 rooms).

Fluent French and English. Mastering a third foreign language is highly desirable.

Knowledges of the IHG group, Geneva and the Middle Eastern clientele. 

Gifted with excellent oral and written communication skills and a strong sense of observation, you demonstrate adaptability, flexibility, proactivity and initiative on a daily basis. You will bring us your passion and energy and share with us your desire to grow and develop.

Proficiency in:

• SEO, SEA, Social Media Marketing

• MS Office, Adobe Creative Suite, Canva (mandatory)

• CRM, Web Analytics, Google Ads

• WordPress for website management

• OTA platforms and package creation

What you can expect from us

We give our colleagues everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best professional life – including a full uniform, complimentary meals, attractive room discounts, and some of the best training in the industry.

Join us and you’ll become part of the global IHG family – and like in every family, all our team members share a few winning qualities. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives.

You’ll need to show us that you care about the details: that you notice the little things that make a big difference for our guests, and that you’re always looking for ways to improve.

The position is available on a permanent contract basis.

 

Visit http://careers.ihg.com to learn more about us and apply, or to send us your application, please contact us at [email protected]