Agentic Project (Change) Lead
WPPJobsCloseBy Editorial Insights
As the Agentic Project Change Lead at WPP, you will orchestrate the people side of a three‑year transformation to embed agentic AI across the enterprise, driving adoption, benefit realisation and minimal change fatigue. You’ll lead day‑to‑day delivery of change and adoption plans, develop communications collateral, apply ADKAR and stakeholder analyses, and translate complex programmes into practical end‑user materials. You’ll log risks, escalate where needed, advocate the cultural shifts of servant leadership, collaborate with the Centre of Excellence, and partner with external consultancies to deliver results across multiple time zones. To apply, show tangible success in global, cross‑functional change initiatives, strong communication, problem solving, and a user‑centred approach; highlight collaboration and a bias for action. Hybrid London.
WPP is the trusted growth partner for the world’s leading brands.
We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
We have been building the world's most valuable brands for 50 years and have global reach across 100+ markets, with deep local expertise.
Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
For more information, visit WPP.com.
Why we're hiring:
WPP is embarking on a major 3-year Transformation to simplify, modernise, and unify its technology platforms across the group. WPP’s Agentic programme is a multi-year transformation initiative to embed agentic AI—autonomous, goal-driven systems—across the enterprise, enabling smarter, more efficient ways of working in both back-office and client-facing functions. The programme aims to simplify processes, unlock productivity, and accelerate value realisation from AI and data investments.
We are looking for a dedicated Change Lead to orchestrate the people side of this transformation, ensuring that new ways of working are adopted, benefits are realised, and change fatigue is minimised.
What you'll be doing:
- Support the development of change management and adoption plan for transformation projects within the programme
- Take a lead in the day-to-day delivery and execution of change and adoption plans, including development of communications collateral
- Support the use of core change management frameworks and tools, such as ADKAR, change impact assessment and stakeholder analysis, to deeply understand the programme, the changes and how we can best support our people
- Identify & engage stakeholders and end users with clear communications that are outcome-focused and aligned to their needs
- Support the development of end-user materials and reference guides
- Ensure key change, communication and learning risks/issues are logged as part of the governance process and manage escalations from respective business units
- Be an advocate of the cultural shifts we are seeking to create, role modelling servant leadership, collaboration, creativity and a love for experimentation and learning
- Bring an external perspective and thought leadership to the Centre of Excellence, leveraging a variety of experience in the context of change and adoption to inform our ways of working, standards and tools
What you'll need:
- Good understanding of how people navigate through change, with proven change management skills, experience and an ability to adapt to change in a complex and at times an ambiguous environment
- Human-centered change management skills
- Communications experience across a complex global organisation
- Hands-on, self-starter with exceptional organisational skills with an acute attention to detail
- Experience working with external consultancies or 3rd party implementation partners
- An energetic and resilient communicator who isn’t afraid to share new, bold ideas
- Strong consultative skills including ability to anticipate, analyse and advise on issues
- Effective leadership and collaboration skills with the ability to engage individuals at all levels of the organisation
- Excellent communication skills including verbal and written communication, presentation and facilitation
- Strong organisational and analytical skills including systems thinking and problem solving
- Experience with technology systems and implementations is preferred
- Adaptability and flexibility in handling multiple planned and unplanned responsibilities, as well as competing priorities
- The ability to collaborate well in team environment, manage conflict, support team success, and contribute to a positive team dynamic
- Good interpersonal skills, relationship building and active listening
- Ability to be flexible with working hours to accommodate working within a global team in multiple time zones, as and when required.
Who you are:
You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
What we'll give you:
Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.
Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?
#LI-Hybrid
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.