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Assistant Store Manager | London

AMIRI
Full-time
On-site
London, ENG

JobsCloseBy Editorial Insights

AMIRI is hiring an Assistant Store Manager in London to lead a luxury team, ensuring outstanding customer service, cohesive development, rigorous inventory control, and compliant operations while serving as a strong brand ambassador. The role blends on the floor leadership with data driven oversight of sales metrics, sell through, stock readiness for new product, and detailed reporting, plus collaboration with Retail Operations and HR on processes and onboarding. Requirements include 3+ years of progressive retail leadership, luxury market familiarity, multitasking, Office proficiency, and a customer service focus. To apply, tailor your resume to prove leadership impact on KPIs, highlight team development and clienteling, and quantify improvements.


Purpose and ObjectiveThis key store leadership role is responsible for supporting retail objectives by ensuring exceptional customer service, team development and cohesion, health and safety compliance, inventory control, and detail-oriented store operations.The ASM serves as a strong ambassador of the AMIRI brand and values, including compassionate leadership, strong business acumen, and enthusiastic ambition.

Job Responsibilities

  • Maintain an active and participatory role on the selling floor, working with and developing the team.
  • Analyze store metrics – including sales, inventory levels, drop schedules, etc.
  • Ensure high sell-through, collaborating with Corporate team to adequately stock and ample preparation for new product.
  • Initiate or attend daily team meetings to communicate current business trends and relevant updates. Motivate the team each day!
  • Provide accurate and detailed reports to relevant parties.
  • Partnering with Retail Operations team, ideate, develop, and maintain a sound system of accurate operations processes to ensure the store is running efficiently.
  • Find relevant ways of capturing substantive and meaningful client data to buildrelationships and enhance client development opportunities.
  • Monitor the monthly Client Management database and reporting.
  • Keen understanding of relevant retail KPIs.
  • Participate in team evaluations/check-ins/reviews. Develop and train all members of the team on relevant KPIs in collaboration with corporate and store leadership.
  • Ensure that all the processes are in compliance with applicable laws, health & safety regulations, HR best practices, and Operations standards.
  • Promote a polished, professional, and positive work environment that fosters integrity & transparency.
  • Actively participate in sourcing, recruiting, and retaining a productive and energetic team. Partner with the HR team to facilitate training & onboarding for all new hires.
  • Provide meaningful support across all departments to facilitate community events/product launches/etc.

Requirements

  • 3+ years progressively responsible retail leadership experience.
  • Strong familiarity with the luxury market, selling reports, identifying business opportunities and trends.
  • Experience leading retail teams in a fast-paced environment.
  • Demonstrated ability to foster a customer-service focused environment.
  • Ability to multi-task with ease.
  • Proficiency with the full Office platform.
  • Brand awareness highly preferred.