Associate Director, RQS Business Excellence & Strategy

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Merck Group is seeking an Associate Director, RQS Business Excellence & Strategy in Billerica, MA, onsite with hybrid options, to lead cross functional programs that convert regulatory, quality and patient safety priorities into actionable plans with measurable results, while championing digital transformation and providing governance‑ready insights to senior leadership within the Digital Innovation and Organizational Effectiveness team. The ideal candidate will bring eight or more years in strategy or operational excellence in regulated biopharma, with a track record of cross functional impact, credible partnership with regulatory or R&D quality and patient safety, and comfort with ambiguity. Travel is under 15 percent; the salary range is 135,300 to 202,900 dollars, sponsorship not offered; apply with a resume that demonstrates measurable outcomes, executive summaries, and the ability to translate strategy into day to day actions across geographies and HR partners.

Work Your Magic with us! Start your next chapter and join EMD Serono.

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.  

United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US. 

Your Role:

In this role, you will lead cross-functional initiatives that turn our regulatory, quality, and patient safety priorities into clear plans with measurable outcomes. You will champion digital innovation and adoption, partner with functional leaders and human resources to close capability gaps and strengthen organizational agility, and prepare the insights, executive summaries, and governance support that guide senior leadership forums.

The purpose of this role solves the challenge of fragmented strategy and slow digital adoption across a global organization by connecting leadership decisions to day-to-day execution, so our science reaches patients faster and more reliably.

You will join our Digital Innovation and Organizational Effectiveness team — a lean, nimble organization that supports a large global department spanning regulatory affairs, research and development quality, and patient safety, which means your work carries visible, outsized impact.

Who You Are

Minimum Qualifications:

• Bachelors degree with minimum 8 years of professional experience in strategy, business excellence, or operational excellence within a regulated biopharmaceutical or life sciences environment

OR

• Graduate degree with Minimum 6 years of professional experience in strategy, business excellence, or operational excellence within a regulated biopharmaceutical or life sciences environment

Preferred Qualifications:

• Experience leading cross-functional programs across functions and geographies, translating enterprise strategy into actionable plans and measurable results.
• You understand regulatory affairs, research and development quality, or patient safety operations well enough to be a credible thought partner to senior leaders.
• You are energized by digital transformation and bring a mindset of continuous learning and experimentation with new technologies and ways of working.
• Demonstrate that you can partner naturally with functional leaders and human resources colleagues to identify capability gaps and build organizational agility and resilience.
• Communicate with clarity, creating executive summaries, briefings, and visualizations that turn complex information into confident decisions.
• Build trusted relationships across diverse teams and act as a connector between senior leadership and operational teams, promoting shared ownership of strategic goals.
• Comfortable with ambiguity, work independently, and are motivated by driving meaningful change in a global, purpose-driven organization.

Location: Billerica, Massachusetts, United States. We offer flexible hybrid working, with remote work up to two days a week.

Travel: <15%; International and Domestic

Pay range for this position: $135,300.00 - $202,900.00

The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information click here.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!