Bank Healthcare Assistant

Priory Hospital Solihull is looking for a Bank Healthcare Assistant to join its onsite team. The role is temporary and bank-based, designed to cover absences such as annual leave or sickness, with shifts across the week that can include nights and bank holidays. The hospital sits in Solihull and serves adults with complex mental health needs, drawing referrals from the wider UK, though most come from local trusts in the West Midlands.

This bank position offers a chance to support a compassionate care environment where qualified staff work closely with patients to support their recovery. It suits someone who enjoys team-based care, wants flexible hours, and is keen to contribute to treatment and wellbeing in a specialized hospital setting.

Shifts are arranged to meet clinical needs, so you’ll be available Monday through Sunday, including nights and bank holidays. The opportunity presents a steady pathway to gain experience in a specialist mental health setting while you contribute to personalised patient care and the continuity of support when other team members are away.

A day in the life on a bank shift

You’ll join a team focused on patient wellbeing, contributing to the assessment and implementation of individual care plans under the guidance of qualified staff and helping with routine tasks to support dignity and treatment. The role involves practical support and responsive care for patients who need help with everyday personal needs, ensuring all activities are performed in line with procedures and current healthcare legislation. You’ll also keep a close eye on patients’ overall wellbeing and promptly flag any unusual changes to the primary nurse, documenting what you observe as appropriate.

In practice, that means assisting with tasks that promote comfort and safety, supporting the team during care activities, and helping to create a calm, respectful environment that supports recovery and progress for each patient. Your day-to-day contributions will be part of a broader plan to help patients move forward with confidence and build a healthier, more fulfilling future.

• Assists with the development and execution of individual care plans, carrying out routine tasks as directed to support wellbeing, dignity and treatment for all patients
• Provides practical help with intimate personal care, such as dressing, bathing and toileting, ensuring procedures and healthcare laws are followed
• Keeps watch on patients’ wellbeing and reports any unusual physical, mental or emotional changes to senior staff and the primary nurse, with appropriate documentation

You can find additional information in the attached job description.

Must-haves to start

• A minimum level of education of NVQ level 1 or GCSEs in Mathematics and English

Pay, benefits and practical details

Pay is listed as £12.71 per hour for this role. The job details also show a yearly salary of £24,000 as the minimum and maximum, reflecting the posted range.

• Free on-site parking
• Birthday Holiday, an extra day of annual leave on your birthday
• Enhanced maternity pay
• Contributory pension scheme
• Flexible benefits, including gym memberships, access to IT devices, and a Healthcare Cash Plan (Simply Health)
• Development opportunities
• Sponsorship of professional qualifications through the IPD panel
• Leadership and management development
• Long service award
• Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.

Advice for applicants

Lead your resume with the education they require. Clearly state that you meet the minimum NVQ level 1 or GCSEs in Mathematics and English, including any relevant dates or certificates, so the hiring team sees you meet the non-negotiable baseline right away.

When you describe your experience, highlight any work delivering personal care tasks such as dressing, bathing or toileting, and explain how you follow procedures and healthcare legislation to protect patients’ dignity and safety. Tie these examples to the role’s emphasis on personalised care plans and patient wellbeing.

Be ready to talk about your ability to observe patients’ wellbeing and to report changes to the nurse in charge. If you have a concrete scenario from a previous role where you identified a concern and escalated it appropriately, share it concisely with the interviewer.

Have a question ready about development and training. For instance, ask how the IPD sponsorship and other leadership development opportunities are allocated for bank staff, or what pathways exist for progression into clinical roles.